Product recallOPSS
Hello Sunday Mineral Eye Cream SPF 50 recalled over inadequate protection
Product Recall for Hello Sunday Mineral Eye Cream SPF50 presenting a risk to health.
Check your product
Only products that match these details are covered. Have your pack in front of you.
1 identifier listed for this notice.
Hello Sunday Mineral Eye Cream SPF 50
- Batch codePrinted on the pack, often next to the date mark. It may start with L or LOT.
- All batches
- Sold betweenCompare with your receipt or order date.
- December 2025 - February 2026
What to do now
Tests show Hello Sunday Mineral Eye Cream SPF 50 does not meet the protective standard it is sold against.
- Replace it with equipment that meets the right standard before your next use.
- Follow the corrective action in the notice: a refund, repair or replacement from Hello Sunday.
- Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.
Why it matters. Protective equipment is bought on trust: a helmet, mask, life jacket or high-visibility garment that does not perform gives a false sense of safety.
Refunds, repairs and replacements
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought.
If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
From the official notice
Published by the Office for Product Safety and Standards (2602-0173). Quoted as issued.
Summary
Product Recall for Hello Sunday Mineral Eye Cream SPF50 presenting a risk to health.
The risk
The product has failed SPF testing with variable results. The product may not provide adequate protection and could increase the risk of sun-related skin damage and sunburn.
The product does not meet the requirements of Regulation (EC) 1223/2009 (The Cosmetics Regulation).
Action taken
The product has been recalled from end users.
Advice to consumers
The product has been recalled from end users by Hello Sunday.
Owners of the product are advised to cease use immediately and return the product to their place of purchase for a full refund or replacement.
For more information, access the Hello Sunday website at: The One For Your Eyes Statement – Hello Sunday SPF
For products sold by Boots, access: Product recall - Boots
For products sold by TK Maxx, access: Safety notice - Product Recall - TK Maxx UK
Additional information
PSD case number: 2602-0173
Lead Authority: Local Authority Trading Standards
Product description
Eye cream in mint green packaging with pink labelling.
Open the OPSS notice
Questions
Why has Hello Sunday Mineral Eye Cream SPF 50 been recalled?
Tests show Hello Sunday Mineral Eye Cream SPF 50 does not meet the protective standard it is sold against. Protective equipment is bought on trust: a helmet, mask, life jacket or high-visibility garment that does not perform gives a false sense of safety.
How do I know if my product is affected?
Compare the batch code and sold between on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Replace it with equipment that meets the right standard before your next use. Follow the corrective action in the notice: a refund, repair or replacement from Hello Sunday.
Can I get a refund or a repair?
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought. If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
Where was Hello Sunday Mineral Eye Cream SPF 50 sold?
The notice names Boots, TK Maxx. Products bought elsewhere are covered too if they match the details listed.
