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Product recallOPSS

Honda Miimo Robotic Lawn Mower recalled over an injury risk

Cuts and injuriesSerious risk

Product recall for Honda Miimo Robotic Lawn Mower presenting a serious risk of injuries.

Check your product

Only products that match these details are covered. Have your pack in front of you.

1 identifier listed for this notice.

  • Honda Miimo Robotic Lawn Mower

    ModelOn the rating label, base, back or box.
    • 1 HRM1000 MCJF1000031 - MCJF1005100 2 HRM1500 MCKF1000010 - MCKF1003129 3 HRM1500 Live MCLF1000011 - MCLF1003702 4 HRM2500 MCMF1000002 - MCMF1001631 5 HRM25000 MCMF1001692 - MCMF1002081 6 HRM2500 Live MCNF1000046 - MCNF1002691 7 HRM4000 Live MCPF1000050 - MCPF1000050.

What to do now

Honda Miimo Robotic Lawn Mower could cause injury, for example from sharp edges, parts breaking, or the product failing in use.

  1. Stop using it.
  2. Read the corrective action below: some notices offer a fix rather than a return.
  3. Use the contact details in the official notice to arrange a refund, repair or replacement.
  4. Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.

Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.

Refunds, repairs and replacements

In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies.

Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.

From the official notice

Published by the Office for Product Safety and Standards (2407-0132). Quoted as issued.

Summary

Product recall for Honda Miimo Robotic Lawn Mower presenting a serious risk of injuries.

The risk

The product presents a serious risk of injuries as the Mount shaft of the sensor, due to repeated contact with obstacles over time, may experience a manufacturing defect where the sensor gets stuck and can fail to detect obstacles. The failure of detection sensors may cause injury to vulnerable people in the work area.

The product does not meet the requirements of the Supply of Machinery (Safety) Regulations 2008.

Action taken

The products have been recalled from end users.

Advice to consumers

Recall of the product from end users. For more information, please access the Honda recall page at the following link: https://www.honda.co.uk/lawn-and-garden/owners/recalls-and-updates.html or contact the Honda Customer Service Team on 0345 200 8002 (Open Monday to Friday 8am – 6pm).

Additional information

PSD case number: 2407-0132

Notified by: Local Authority Trading Standards

Product description

White and black robotic lawn mower.

Open the OPSS notice

Questions

Why has Honda Miimo Robotic Lawn Mower been recalled?

Honda Miimo Robotic Lawn Mower could cause injury, for example from sharp edges, parts breaking, or the product failing in use. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.

How do I know if my product is affected?

Compare the model on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Stop using it. Read the corrective action below: some notices offer a fix rather than a return.

Can I get a refund or a repair?

In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies. Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.

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