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Product recallOPSS

Honda Petrol Lawnmowers recalled over an injury risk

Cuts and injuriesMedium risk

Product Recall for Honda Petrol Lawnmowers presenting a risk of injuries.

  • Honda Petrol Lawnmowers: photo from the OPSS notice of 25 Aug 2023
    Product image from the OPSS safety notice

Check your product

Only products that match these details are covered. Have your pack in front of you.

3 identifiers listed for this notice.

  • Honda Petrol Lawnmowers

    ModelOn the rating label, base, back or box.
    • HRX537C5
    • HRX537C6
    • HRN536C1

What to do now

Honda Petrol Lawnmowers could cause injury, for example from sharp edges, parts breaking, or the product failing in use.

  1. Stop using it.
  2. Read the corrective action below: some notices offer a fix rather than a return.
  3. Use the contact details in the official notice to arrange a refund, repair or replacement.
  4. Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.

Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.

Refunds, repairs and replacements

In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies.

Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.

From the official notice

Published by the Office for Product Safety and Standards (2308-0101). Quoted as issued.

Summary

Product Recall for Honda Petrol Lawnmowers presenting a risk of injuries.

The risk

The product presents a risk of injuries as the engine is very difficult to turn over when starting. If the rope suddenly retracts by rotation kick back, the rope is pulled out from the user’s hand.

The product does not meet the requirements of the Supply of Machinery (Safety) Regulations 2008.

Action taken

The product has been recalled from end users.

Advice to consumers

The product has been recalled from end users.

Affected consumers are advised to take their lawnmower to their nearest Honda dealer to be repaired free of charge.

Additional information

PSD case number: 2308-0101

Notified by: Local Authority Trading Standards

Product description

Black, red and grey self-propelled petrol lawnmowers.

Open the OPSS notice

Questions

Why has Honda Petrol Lawnmowers been recalled?

Honda Petrol Lawnmowers could cause injury, for example from sharp edges, parts breaking, or the product failing in use. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.

How do I know if my product is affected?

Compare the model on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Stop using it. Read the corrective action below: some notices offer a fix rather than a return.

Can I get a refund or a repair?

In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies. Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.

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