Product recallOPSS
Honeywell Lighting Controls Connect UltraLite CDW4U1UL and CDW6U1UL recalled over an electric shock risk
Product Recall for Honeywell Lightng Controls Connect UltraLite presenting a risk of electric shock.
Product image from the OPSS safety notice
Check your product
Only products that match these details are covered. Have your pack in front of you.
4 identifiers listed for this notice.
Honeywell Lighting Controls Connect UltraLite CDW4U1UL and CDW6U1UL
- Batch codePrinted on the pack, often next to the date mark. It may start with L or LOT.
- PCB dated WK 28 YR 25
- code states July 2025
- ModelOn the rating label, base, back or box.
- CDW4U1UL
- CDW6U1UL
What to do now
The hazard with Honeywell Lighting Controls Connect UltraLite CDW4U1UL and CDW6U1UL is electric shock: it does not meet the safety requirements that keep live parts away from fingers.
- Unplug it now and put it away where nobody will plug it back in.
- Do not open it up or try to repair it yourself.
- Follow the corrective action in the notice: a refund, repair or replacement from Honeywell Lighting Controls.
- If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.
Why it matters. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.
If someone has been hurt
Look out for
- burns where the current entered or left the body
- tingling, numbness or muscle pain
Get help urgently
- anyone who has had a mains shock and is confused, has chest pain, an irregular heartbeat or burns — call 999. Do not touch them until the power is off
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Refunds, repairs and replacements
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it.
If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
From the official notice
Published by the Office for Product Safety and Standards (2606-0168). Quoted as issued.
Summary
Product Recall for Honeywell Lightng Controls Connect UltraLite presenting a risk of electric shock.
The risk
Specific batches of the product have incorrect adhesion of the blanking panel to the basket, which may lead to a 230v wire being exposed.
This wire could provide an electric shock to installers, or professionals maintaining the product.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Action taken
The products have been recalled by Honeywell Lighting Controls.
Advice to consumers
The product has been recalled by Honeywell Lighting Controls.
Customers with affected batches have been contacted by Honeywell Lighting Controls and instructed to return the products for a free replacement.
Additional information
PSD notification number: 2606-0168
Notified by: Local Authority Trading Standards
Product description
The product allows presence detectors and luminaires to be linked using standard connectors.
Open the OPSS notice
Questions
Why has Honeywell Lighting Controls Connect UltraLite CDW4U1UL and CDW6U1UL been recalled?
The hazard with Honeywell Lighting Controls Connect UltraLite CDW4U1UL and CDW6U1UL is electric shock: it does not meet the safety requirements that keep live parts away from fingers. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.
How do I know if my product is affected?
Compare the batch code and model on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Unplug it now and put it away where nobody will plug it back in. Do not open it up or try to repair it yourself.
Can I get a refund or a repair?
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it. If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
