Product recallOPSS
ISC UltraLink LK100A1.2 and ISC UltraLink LK101A1.2 recalled over an injury risk
Product Recall for ISC UltraLink LK100A1.2 and ISC UltraLink LK101A1.2 presenting a risk of injuries.
Product image from the OPSS safety notice 
Check your product
Only products that match these details are covered. Have your pack in front of you.
2 identifiers listed for this notice.
ISC UltraLink LK100A1.2 and ISC UltraLink LK101A1.2
- BarcodeThe long number printed under the barcode.
- LK100A1.2: 5060902781587
- LK101A1.2: 5060902781594
What to do now
ISC UltraLink LK100A1.2 and ISC UltraLink LK101A1.2 could cause injury, for example from sharp edges, parts breaking, or the product failing in use.
- Put it out of use now.
- Check whether the notice offers a repair or replacement part before you discard it.
- Use the contact details in the official notice to arrange a refund, repair or replacement.
- If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.
Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
Refunds, repairs and replacements
In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies.
Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.
From the official notice
Published by the Office for Product Safety and Standards (2312-0081). Quoted as issued.
Summary
Product Recall for ISC UltraLink LK100A1.2 and ISC UltraLink LK101A1.2 presenting a risk of injuries.
The risk
The product presents a risk of injuries as the press fixture used to secure the assembly of the safe lock button moved outside of specification, creating the potential for a faulty press fit of the button, which can lead to the button turning open and coming apart. Risk of unintentional opening of the device could result in a life-threatening situation.
The product does not meet the requirements of Regulation (EU) 2016/425 on personal protective equipment.
Action taken
Recall of the product from end users.
Advice to consumers
Recall of the product from end users. For more information, please see: https://www.iscwales.com/News/Product-Notices/UltraLink-STOP-USE-NOTICENovember-2023/
Additional information
PSD case number: 2312-0081
Notified by: Local Authority Trading Standards
Product description
Stainless steel, polished connector with retractable axle and rotating sheave. Product is shipped attached to a backing card. Product comes in two sizes, described as large and small.
Open the OPSS notice
Questions
Why has ISC UltraLink LK100A1.2 and ISC UltraLink LK101A1.2 been recalled?
ISC UltraLink LK100A1.2 and ISC UltraLink LK101A1.2 could cause injury, for example from sharp edges, parts breaking, or the product failing in use. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
How do I know if my product is affected?
Compare the barcode on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Put it out of use now. Check whether the notice offers a repair or replacement part before you discard it.
Can I get a refund or a repair?
In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies. Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.
