Product safety reportOPSS
Jigong Heat Tool sold on eBay safety warning over a fire risk
Product Safety Report for Jigong Heat Tool sold via eBay presenting a high risk of fire.
Product image from the OPSS safety notice 
What to do now
The risk with Jigong Heat Tool sold on eBay is fire: a fault could cause it to overheat, melt or ignite.
- Stop using and charging it now, and unplug it.
- Keep it somewhere cool and clear of soft furnishings. Never put lithium batteries in the household bin.
- This is a safety report rather than a manufacturer recall: the listing has been taken down, but the seller may not contact you. Get in touch with the seller through the marketplace.
- If you cannot reach the seller, Trading Standards can be told through Citizens Advice.
Why it matters. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
If someone has been hurt
Look out for
- make sure you have working smoke alarms
Get help urgently
- if it starts to smoke, smell of burning or catch fire, get everyone out and call 999
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Getting your money back
Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order.
If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.
From the official notice
Published by the Office for Product Safety and Standards (2307-0206). Quoted as issued.
Summary
Product Safety Report for Jigong Heat Tool sold via eBay presenting a high risk of fire.
The risk
The product presents a high risk of fire as this sample had not been fitted with any over-temperature protection for the element. During testing, the enclosure started to melt and emit copious amounts of smoke. Some of the required documentation and markings were not present.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Action taken
Destruction of the product. The listing has been removed by the online marketplace (eBay).
Advice to consumers
Destruction of the product.
The listing has been removed by the online marketplace (eBay).
Additional information
PSD case number: 2307-0206
Notified by: Local Authority Trading Standards
Product description
Black heat tool with red tip
Open the OPSS notice
Questions
Why has Jigong Heat Tool sold on eBay been reported?
The risk with Jigong Heat Tool sold on eBay is fire: a fault could cause it to overheat, melt or ignite. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
How do I know if my product is affected?
The notice describes the affected product rather than listing codes. Compare the product name, pack size and where you bought it with the official notice.
What should I do now?
Stop using and charging it now, and unplug it. Keep it somewhere cool and clear of soft furnishings. Never put lithium batteries in the household bin.
Can I get a refund or a repair?
Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order. If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.
Where was Jigong Heat Tool sold on eBay sold?
The notice names eBay. Products bought elsewhere are covered too if they match the details listed.
