Product recallOPSS
KTM Radical Scooter recalled over an injury risk
Product recall for KTM Radical Scooter presenting a risk of injuries due to the potential for the steering mechanism to fail.
Product image from the OPSS safety notice
Check your product
Only products that match these details are covered. Have your pack in front of you.
2 identifiers listed for this notice.
KTM Radical Scooter
- Batch codePrinted on the pack, often next to the date mark. It may start with L or LOT.
- 3PW210023000
- 3PW210023090
What to do now
The risk with KTM Radical Scooter is physical injury.
- Put it out of use now.
- Check whether the notice offers a repair or replacement part before you discard it.
- Follow the corrective action in the notice: a refund, repair or replacement from the business.
- If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.
Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
Refunds, repairs and replacements
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it.
If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
From the official notice
Published by the Office for Product Safety and Standards (2205-0228). Quoted as issued.
Summary
Product recall for KTM Radical Scooter presenting a risk of injuries due to the potential for the steering mechanism to fail.
The risk
Internal quality inspections have determined deviations in the stability of the RADICAL SCOOTER. The pin, which secures the connection between the steering stem and running board does not meet specifications. This can lead to increased play in the steering stem and, in extreme cases, to a breakage at the connecting point to the running board.
Action taken
Recall of product from end users (see below for more information).
Advice to consumers
The product has been recalled from end users. For more information, please see: KTM Radical Scooter Recall Page .
Additional information
PSD case number: 2205-0228
Notified by: Office for Product Safety and Standards
Product description
Kick scooter with height-adjustable and foldable handlebars; withstands up to 100 kg
Open the OPSS notice
Questions
Why has KTM Radical Scooter been recalled?
The risk with KTM Radical Scooter is physical injury. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
How do I know if my product is affected?
Compare the batch code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Put it out of use now. Check whether the notice offers a repair or replacement part before you discard it.
Can I get a refund or a repair?
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it. If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
