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Product safety reportOPSS

Neodomine Magnet Package - 63 parts sold on OnBuy safety warning over an injury risk

Cuts and injuriesHigh risk

Product safety report for Neodomine Magnet Package presenting a high risk of injuries due to the magnets exceeding the magnet flux limit.

  • Neodomine Magnet Package - 63 parts sold on OnBuy: photo from the OPSS notice of 10 May 2022
    Product image from the OPSS safety notice

What to do now

Neodomine Magnet Package - 63 parts sold on OnBuy could cause injury, for example from sharp edges, parts breaking, or the product failing in use.

  1. Put it out of use now.
  2. Check whether the notice offers a repair or replacement part before you discard it.
  3. Because the product was found unsafe on an online marketplace, use the platform’s order page to contact the seller.
  4. Report it to Trading Standards through the Citizens Advice consumer service if the seller does not respond.

Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.

Getting your money back

A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection.

If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.

From the official notice

Published by the Office for Product Safety and Standards (2203-0061). Quoted as issued.

Summary

Product safety report for Neodomine Magnet Package presenting a high risk of injuries due to the magnets exceeding the magnet flux limit.

The risk

The product presents a high risk of injuries as, when tested, the small magnets were found to have a magnetic flux index greater than 50 kG²mm², with flux indexes ranging from 101 kG²mm² to 143 kG²mm², which is at least twice the maximum permissible limit. Small, high-powered magnetic products can be easily swallowed and, when ingested, have the potential to cause serious internal injuries within the gastrointestinal tract.

The product does not meet the requirements of the General Product Safety Regulations 2005.

OPSS has issued a Safety Alert for small, high-powered magnetic products which can be accessed at the following link:

https://www.gov.uk/product-safety-alerts-reports-recalls/product-safety-alert-small-high-powered-magnetic-products-psa1

Action taken

The products have been withdrawn from sale.

Advice to consumers

The products have been withdrawn from sale. The listing has been removed by the online marketplace - OnBuy.

Additional information

PSD case number: 2203-0061

Notified by: Office for Product Safety and Standards

Product description

A set of magnets supplied in a silver coloured tin. There are 26 magnetic rods and 27 magnetic balls.

Open the OPSS notice

Questions

Why has Neodomine Magnet Package - 63 parts sold on OnBuy been reported?

Neodomine Magnet Package - 63 parts sold on OnBuy could cause injury, for example from sharp edges, parts breaking, or the product failing in use. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.

How do I know if my product is affected?

The notice describes the affected product rather than listing codes. Compare the product name, pack size and where you bought it with the official notice.

What should I do now?

Put it out of use now. Check whether the notice offers a repair or replacement part before you discard it.

Can I get a refund or a repair?

A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection. If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.

Where was Neodomine Magnet Package - 63 parts sold on OnBuy sold?

The notice names OnBuy. Products bought elsewhere are covered too if they match the details listed.

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