Product recallOPSS
La Redoute Alanis Printed Bathrobe recalled over a fire risk
Product Recall for La Redoute Alanis Printed Bathrobe presenting a risk of fire.
Check your product
Only products that match these details are covered. Have your pack in front of you.
2 identifiers listed for this notice.
La Redoute Alanis Printed Bathrobe
- ModelOn the rating label, base, back or box.
- 7315648
- GOL023
What to do now
La Redoute Alanis Printed Bathrobe could overheat or catch fire.
- Unplug it and do not charge it again.
- Store it away from anything that burns until you can return or dispose of it. Batteries should go to a battery recycling point, not the household bin.
- Use the contact details in the official notice to arrange a refund, repair or replacement.
- If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.
Why it matters. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
If someone has been hurt
Look out for
- make sure you have working smoke alarms
Get help urgently
- if it starts to smoke, smell of burning or catch fire, get everyone out and call 999
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Refunds, repairs and replacements
In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies.
Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.
From the official notice
Published by the Office for Product Safety and Standards (2609-0090). Quoted as issued.
Summary
Product Recall for La Redoute Alanis Printed Bathrobe presenting a risk of fire.
The risk
The product is missing a required fire label, meaning consumers are not properly informed of fire safety risks.
The product does not meet the requirements of the Nightwear (Safety) Regulations 1985.
Action taken
The product has been recalled from end users by La Redoute. Affected consumers have been contacted directly.
Advice to consumers
The product has been recalled from end users by La Redoute. Affected consumers have been contacted directly.
Consumers should stop using the product immediately. If you believe you own an affected product and have not been contacted, please contact La Redoute via 0330 303 0199.
Additional information
PSD notification number: 2609-0090
Notified by: Local Authority Trading Standards
Product description
Blue bathrobe with printed design, towel backing and belted waist.
Open the OPSS notice
Questions
Why has La Redoute Alanis Printed Bathrobe been recalled?
La Redoute Alanis Printed Bathrobe could overheat or catch fire. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
How do I know if my product is affected?
Compare the model on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Unplug it and do not charge it again. Store it away from anything that burns until you can return or dispose of it. Batteries should go to a battery recycling point, not the household bin.
Can I get a refund or a repair?
In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies. Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.
