Product safety reportOPSS
URLIFE T2 Electric Bike sold on Amazon safety warning over a fire risk
Product Safety Report for URLIFE T2 Electric Bike presenting a serious risk of fire.
Product image from the OPSS safety notice
Check your product
Only products that match these details are covered. Have your pack in front of you.
5 identifiers listed for this notice.
URLIFE T2 Electric Bike sold on Amazon
- ModelOn the rating label, base, back or box.
- T2
- Item or listing codeOn the box, the label, or the order page where you bought it.
- XOD6337332
- T2-BLACK-U
- 179/196
- B0H1Q21LGG
What to do now
URLIFE T2 Electric Bike sold on Amazon could overheat or catch fire.
- Stop using and charging it now, and unplug it.
- Keep it somewhere cool and clear of soft furnishings. Never put lithium batteries in the household bin.
- Because the product was found unsafe on an online marketplace, use the platform’s order page to contact the seller.
- If you cannot reach the seller, Trading Standards can be told through Citizens Advice.
Why it matters. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
If someone has been hurt
Look out for
- make sure you have working smoke alarms
Get help urgently
- if it starts to smoke, smell of burning or catch fire, get everyone out and call 999
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Getting your money back
A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection.
If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.
From the official notice
Published by the Office for Product Safety and Standards (2608-0135). Quoted as issued.
Summary
Product Safety Report for URLIFE T2 Electric Bike presenting a serious risk of fire.
The risk
The electric bike and its components have not been assessed using relevant UK conformity assessment procedures. There is insufficient technical documentation, and a valid Declaration of Conformity was not provided to demonstrate that the e-bike and its lithium-ion battery system had been designed and manufactured in accordance with the applicable safety requirements. In the event of a fault, the battery could overheat, enter thermal runaway and cause a fire.
The product was also supplied with an additional non-compliant two-pin plug which does not conform to BS 1363.
The product does not meet the requirements of the Supply of Machinery (Safety) Regulations 2008 or the Plugs and Sockets etc. (Safety) Regulations 1994.
Action taken
The import has been rejected at the border and the listing has been removed by the online marketplace (Amazon).
Advice to consumers
The import has been rejected at the border.
The listing has been removed by the online marketplace (Amazon)
Additional information
PSD notification number: 2608-0135
Notified by: Local Authority Trading Standards
Product description
Electric bike with wall plug and charger.
Open the OPSS notice
Questions
Why has URLIFE T2 Electric Bike sold on Amazon been reported?
URLIFE T2 Electric Bike sold on Amazon could overheat or catch fire. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
How do I know if my product is affected?
Compare the model and item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Stop using and charging it now, and unplug it. Keep it somewhere cool and clear of soft furnishings. Never put lithium batteries in the household bin.
Can I get a refund or a repair?
A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection. If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.
Where was URLIFE T2 Electric Bike sold on Amazon sold?
The notice names Amazon. Products bought elsewhere are covered too if they match the details listed.
