Product recallOPSS
LAX, Gentek, Cleverworks and Brookstone Wireless Chargers recalled over a burns risk
Product Recall for LAX, Gentek, Cleverworks and Brookstone Wireless Chargers presenting a risk of burns.
Product image from the OPSS safety notice
Check your product
Only products that match these details are covered. Have your pack in front of you.
Four models of wireless charger, including white Brookstone standing wires charger, Gentex white circular wireless charger, LAX black wireless charger and Cleverworks pink circular wireless charger with a smiley face.
- Sold betweenCompare with your receipt or order date.
- January 2023 to February 2024
What to do now
LAX, Gentek, Cleverworks and Brookstone Wireless Chargers could cause burns or scalds.
- Turn it off, unplug it and let it cool before packing it away.
- Keep it out of children’s reach until it has gone back.
- Use the contact details in the official notice to arrange a refund, repair or replacement.
- If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.
Why it matters. Burns from appliances and heating products are common, and children are the most likely to be hurt.
If someone has been hurt
Look out for
- for a burn: cool it under cool or lukewarm running water for 20 minutes and cover it loosely with cling film
Get help urgently
- large or deep burns, burns on the face, hands or genitals, or any burn on a child — go to A&E or call 999
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Refunds, repairs and replacements
In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies.
Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.
From the official notice
Published by the Office for Product Safety and Standards (2403-0157). Quoted as issued.
Summary
Product Recall for LAX, Gentek, Cleverworks and Brookstone Wireless Chargers presenting a risk of burns.
The risk
The products present a risk of burns as it has been identified that if a metal object is placed near the charger during use, the product can overheat which may cause it to melt or burn the skin if touched.
The products do not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Action taken
The product has been recalled from end users by TK Maxx.
Advice to consumers
The products have been recalled from end users. For further information, please access the TK Maxx recall site at the following link: https://www.tkmaxx.com/uk/en/product-recall-wireless-chargers-merkury-innovations-lifestyle-advanced-simply-tech-tech%20theory
Additional information
PSD number: 2403-0157
Notified by: Local Authority Trading Standards
Product description
Four models of wireless charger, including white Brookstone standing wires charger, Gentex white circular wireless charger, LAX black wireless charger and Cleverworks pink circular wireless charger with a smiley face.
Open the OPSS notice
Questions
Why has LAX, Gentek, Cleverworks and Brookstone Wireless Chargers been recalled?
LAX, Gentek, Cleverworks and Brookstone Wireless Chargers could cause burns or scalds. Burns from appliances and heating products are common, and children are the most likely to be hurt.
How do I know if my product is affected?
Compare the sold between on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Turn it off, unplug it and let it cool before packing it away. Keep it out of children’s reach until it has gone back.
Can I get a refund or a repair?
In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies. Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.
Where was LAX, Gentek, Cleverworks and Brookstone Wireless Chargers sold?
The notice names TK Maxx. Products bought elsewhere are covered too if they match the details listed.
