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Product safety reportOPSS

Belsa Bed safety warning over a burns risk

Burns or scalds

Product Safety Report for Belsa Bed presenting a risk of burns and fire.

  • Belsa Bed: photo from the OPSS notice of 8 Mar 2024
    Product image from the OPSS safety notice

Check your product

Only products that match these details are covered. Have your pack in front of you.

12 identifiers listed for this notice.

  • A solid oak and oak veneer bed frame with a poly velvet fabric covering in tangerine, steel, navy and sage colours.

    Batch codePrinted on the pack, often next to the date mark. It may start with L or LOT.
    • PO #24757 (UK)
    • PO #29586 (UK)
    • PO #29591 (UK)
    • PO #29594 (UK)
    • PO #34570(UK)
    • PO#26232 (UK)
    • PO#26236 (UK)
    • PO#35062 (UK)
    • PO#35216 (UK)
    • PO#35333 (UK)
    • PO#36517 (UK)
    • PO#36521 (UK)
    Sold betweenCompare with your receipt or order date.
    • August 2020 to November 2023.

What to do now

Belsa Bed could cause burns or scalds.

  1. Stop using it and let it cool fully before you handle it.
  2. Put it where children cannot get to it.
  3. Because the product was found unsafe on an online marketplace, use the platform’s order page to contact the seller.
  4. If you cannot reach the seller, Trading Standards can be told through Citizens Advice.

Why it matters. Burns from appliances and heating products are common, and children are the most likely to be hurt.

If someone has been hurt

Look out for

  • for a burn: cool it under cool or lukewarm running water for 20 minutes and cover it loosely with cling film

Get help urgently

  • large or deep burns, burns on the face, hands or genitals, or any burn on a child — go to A&E or call 999

This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.

Getting your money back

A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection.

If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.

From the official notice

Published by the Office for Product Safety and Standards (2401-0006). Quoted as issued.

Summary

Product Safety Report for Belsa Bed presenting a risk of burns and fire.

The risk

The product has been identified as presenting a risk of burns and fire as the velvet fabric used on the upholstered panels of the bed frame fail to meet the requirements of the relevant standard, BS 5852. If the product is exposed to a naked flame, it could catch fire and continue to flame.

The affected products do not meet the requirements of the Furniture and Furnishings (Fire) (Safety) Regulations 1988.

Action taken

Soho Home has launched a modification programme to address the safety risk.

Advice to consumers

Soho Home has launched a modification programme to address the safety risk.

Affected consumers have been contacted directly to arrange an appointment for a professional technician to visit their home to treat the fabric. For further information, please access the Soho Home FAQs page at the following link: https://www.sohohome.com/inspiration/belsa-bed-faqs

Additional information

PSD number: 2401-0006

Notified by: Local Authority Trading Standards.

Product description

A solid oak and oak veneer bed frame with a poly velvet fabric covering in tangerine, steel, navy and sage colours.

Open the OPSS notice

Questions

Why has Belsa Bed been reported?

Belsa Bed could cause burns or scalds. Burns from appliances and heating products are common, and children are the most likely to be hurt.

How do I know if my product is affected?

Compare the batch code and sold between on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Stop using it and let it cool fully before you handle it. Put it where children cannot get to it.

Can I get a refund or a repair?

A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection. If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.

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