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Product recallOPSS

MSR®, Trail Lite™ and Reactor® Camping Cooking Pots recalled over a burns risk

Burns or scalds

Product Recall for MSR®, Trail Lite™ and Reactor® Camping Cooking Pots presenting a risk of burns.

  • MSR®, Trail Lite™ and Reactor® Camping Cooking Pots: photo 1 of 4 from the OPSS notice of 25 Mar 2024
    Product image from the OPSS safety notice
  • MSR®, Trail Lite™ and Reactor® Camping Cooking Pots: photo 2 of 4 from the OPSS notice of 25 Mar 2024
  • MSR®, Trail Lite™ and Reactor® Camping Cooking Pots: photo 3 of 4 from the OPSS notice of 25 Mar 2024
  • MSR®, Trail Lite™ and Reactor® Camping Cooking Pots: photo 4 of 4 from the OPSS notice of 25 Mar 2024

Check your product

Only products that match these details are covered. Have your pack in front of you.

  • A variety of cooking pots/stoves designed for camping. Sold individually and as part of sets.

    Sold betweenCompare with your receipt or order date.
    • 2008 to February 2024

What to do now

Parts of MSR®, Trail Lite™ and Reactor® Camping Cooking Pots can get hot enough to burn, or hot liquid could escape.

  1. Turn it off, unplug it and let it cool before packing it away.
  2. Keep it out of children’s reach until it has gone back.
  3. Follow the corrective action in the notice: a refund, repair or replacement from the business.
  4. If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.

Why it matters. Burns from appliances and heating products are common, and children are the most likely to be hurt.

If someone has been hurt

Look out for

  • for a burn: cool it under cool or lukewarm running water for 20 minutes and cover it loosely with cling film

Get help urgently

  • large or deep burns, burns on the face, hands or genitals, or any burn on a child — go to A&E or call 999

This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.

Refunds, repairs and replacements

Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it.

If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.

From the official notice

Published by the Office for Product Safety and Standards (2402-0314). Quoted as issued.

Summary

Product Recall for MSR®, Trail Lite™ and Reactor® Camping Cooking Pots presenting a risk of burns.

The risk

The pot handle of some cook pots can come loose or disengaged, potentially spilling contents, including hot liquids, and creating a burns hazard.

The affected products do not meet the requirements of the General Product Safety Regulations 2005.

Action taken

The product has been recalled from end users.

Advice to consumers

The product has been recalled from end users. For further information, please access the MSR recall site at the following link: https://www.msrgear.com/ie/pot-recall.html

Update 24/10 - As a precautionary measure, the company has decided to replace the handles of all pots without proof of purchase. Affected consumers should immediately stop using the recalled camping cooking pots and contact Cascade Designs for a free replacement pot handle/lifter that is compatible with the affected pot.

Additional information

PSD number: 2402-0314

Notified by: Office for Product Safety and Standards

Product description

A variety of cooking pots/stoves designed for camping. Sold individually and as part of sets.

Open the OPSS notice

Questions

Why has MSR®, Trail Lite™ and Reactor® Camping Cooking Pots been recalled?

Parts of MSR®, Trail Lite™ and Reactor® Camping Cooking Pots can get hot enough to burn, or hot liquid could escape. Burns from appliances and heating products are common, and children are the most likely to be hurt.

How do I know if my product is affected?

Compare the sold between on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Turn it off, unplug it and let it cool before packing it away. Keep it out of children’s reach until it has gone back.

Can I get a refund or a repair?

Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it. If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.

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