Product safety reportOPSS
LED Net Mesh Fairy String Light sold on Wish safety warning over an electric shock risk
Product Safety Report for LED Net Mesh Fairy String Light sold via Wish presenting a serious risk of electric shock.
Product image from the OPSS safety notice
What to do now
The hazard with LED Net Mesh Fairy String Light sold on Wish is electric shock: it does not meet the safety requirements that keep live parts away from fingers.
- Switch it off at the wall and unplug it. Do not use it again, even briefly.
- Do not attempt a home repair or a different plug.
- This is a safety report rather than a manufacturer recall: the listing has been taken down, but the seller may not contact you. Get in touch with the seller through the marketplace.
- If you cannot reach the seller, Trading Standards can be told through Citizens Advice.
Why it matters. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.
If someone has been hurt
Look out for
- burns where the current entered or left the body
- tingling, numbness or muscle pain
Get help urgently
- anyone who has had a mains shock and is confused, has chest pain, an irregular heartbeat or burns — call 999. Do not touch them until the power is off
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Getting your money back
Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order.
If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.
From the official notice
Published by the Office for Product Safety and Standards (2208-0222). Quoted as issued.
Summary
Product Safety Report for LED Net Mesh Fairy String Light sold via Wish presenting a serious risk of electric shock.
The risk
The product presents a serious risk of electric shock as the plastic control enclosure has poor mechanical strength, potentially exposing live parts if the product is dropped or trodden on. Also, the minimum creepage and clearance between live and neutral on the control PCB tracks are less than 1 mm. The minimum requirements are 1.5 mm clearance and 2.5 mm creepage. The plug cable has no support from a cable clamp and the fuse had the incorrect rating. No instructions were provided with the product and some of the required documentation and markings were missing.
The product does not comply with The Electrical Equipment (Safety) Regulations 2016.
Action taken
Withdrawal of the product from the market. Removal of the listing by the online marketplace (Wish).
Advice to consumers
Withdrawal of the product from the market. The listing has been removed by the online marketplace (Wish).
Additional information
PSD case number: 2208-0222
Notified by: Office for Product Safety and Standards.
Product description
An LED lighting chain with a white plug at one end and a white controller with 8 programmes at the other end.
Open the OPSS notice
Questions
Why has LED Net Mesh Fairy String Light sold on Wish been reported?
The hazard with LED Net Mesh Fairy String Light sold on Wish is electric shock: it does not meet the safety requirements that keep live parts away from fingers. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.
How do I know if my product is affected?
The notice describes the affected product rather than listing codes. Compare the product name, pack size and where you bought it with the official notice.
What should I do now?
Switch it off at the wall and unplug it. Do not use it again, even briefly. Do not attempt a home repair or a different plug.
Can I get a refund or a repair?
Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order. If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.
Where was LED Net Mesh Fairy String Light sold on Wish sold?
The notice names Wish. Products bought elsewhere are covered too if they match the details listed.
