Product recallOPSS
Mint Velvet Silver Leather Slingback Heels recalled over an injury risk
Product Recall for Mint Velvet Silver Leather Slingback Heels presenting a risk of injuries.
Product image from the OPSS safety notice
Check your product
Only products that match these details are covered. Have your pack in front of you.
1 identifier listed for this notice.
Mint Velvet Silver Leather Slingback Heels
- Item or listing codeOn the box, the label, or the order page where you bought it.
- AY3741
What to do now
The risk with Mint Velvet Silver Leather Slingback Heels is physical injury.
- Put it out of use now.
- Check whether the notice offers a repair or replacement part before you discard it.
- Follow the corrective action in the notice: a refund, repair or replacement from the business.
- If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.
Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
Refunds, repairs and replacements
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it.
If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
From the official notice
Published by the Office for Product Safety and Standards (2412-0038). Quoted as issued.
Summary
Product Recall for Mint Velvet Silver Leather Slingback Heels presenting a risk of injuries.
The risk
The product presents risk of injuries as the heels on the shoes may snap and cause the user to trip or fall, receiving injuries.
The product does not meet the requirements of the General Product Safety Regulations 2005.
Action taken
The product has been recalled from end users.
Advice to consumers
The product has been recalled from end users by Next. Affected customers have been contacted directly.
Additional information
PSD case number: 2412-0038
Notified by: Local Authority Trading Standards
Product description
Silver slingback heels.
Open the OPSS notice
Questions
Why has Mint Velvet Silver Leather Slingback Heels been recalled?
The risk with Mint Velvet Silver Leather Slingback Heels is physical injury. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
How do I know if my product is affected?
Compare the item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Put it out of use now. Check whether the notice offers a repair or replacement part before you discard it.
Can I get a refund or a repair?
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it. If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
Where was Mint Velvet Silver Leather Slingback Heels sold?
The notice names Next. Products bought elsewhere are covered too if they match the details listed.
