Product safety reportOPSS
MOTONG Heart-Shaped Planet Silver Earrings sold on Amazon safety warning over harmful chemicals
Product Safety Report for MOTONG Heart-Shaped Planet Silver Earrings sold via Amazon presenting a serious chemical risk.
Product image from the OPSS safety notice 
What to do now
MOTONG Heart-Shaped Planet Silver Earrings sold on Amazon contains a chemical that is restricted or banned in products like this.
- Stop using it, and take it off children straight away.
- Wash your hands and any skin that has been in contact with it.
- Because the product was found unsafe on an online marketplace, use the platform’s order page to contact the seller.
- If you cannot reach the seller, Trading Standards can be told through Citizens Advice.
Why it matters. Limits on substances such as lead, cadmium, phthalates and formaldehyde exist because of their effects on health over time. Children are more exposed because they chew and handle products.
If someone has been hurt
Look out for
- skin redness, itching or a rash where it touched
Get help urgently
- if a child has chewed or swallowed part of it and is unwell, contact NHS 111 or your GP
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Getting your money back
A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection.
If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.
From the official notice
Published by the Office for Product Safety and Standards (2603-0083). Quoted as issued.
Summary
Product Safety Report for MOTONG Heart-Shaped Planet Silver Earrings sold via Amazon presenting a serious chemical risk.
The risk
The product presents a serious chemical risk as it was found to contain cadmium at a concentration of 717000 mg/kg (71.7%). This is 7,170 times greater than the maximum permissible limit. Cadmium is harmful to human health as it accumulates in the body, can damage organs and may cause cancer.
For further information on the health effects of cadmium exposure please access: https://www.gov.uk/government/publications/cadmium-properties-incident-management-and-toxicology .
The product does not meet the requirements of the REACH Enforcement Regulations 2008.
Action taken
The import has been rejected at the border and destroyed.
Advice to consumers
The import has been rejected at the border and destroyed.
Additional information
PSD notification number: 2603-0083
Notified by: Local Authority Trading Standards
Product description
Silver earrings sold in a clear plastic pouch.
Open the OPSS notice
Questions
Why has MOTONG Heart-Shaped Planet Silver Earrings sold on Amazon been reported?
MOTONG Heart-Shaped Planet Silver Earrings sold on Amazon contains a chemical that is restricted or banned in products like this. Limits on substances such as lead, cadmium, phthalates and formaldehyde exist because of their effects on health over time. Children are more exposed because they chew and handle products.
How do I know if my product is affected?
The notice describes the affected product rather than listing codes. Compare the product name, pack size and where you bought it with the official notice.
What should I do now?
Stop using it, and take it off children straight away. Wash your hands and any skin that has been in contact with it.
Can I get a refund or a repair?
A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection. If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.
Where was MOTONG Heart-Shaped Planet Silver Earrings sold on Amazon sold?
The notice names Amazon. Products bought elsewhere are covered too if they match the details listed.
