Product recallOPSS
Primark Pepper Mills recalled over harmful chemicals
Product Recall for Primark Pepper Mills presenting a serious chemical risk.
Check your product
Only products that match these details are covered. Have your pack in front of you.
6 identifiers listed for this notice.
Primark Pepper Mills
- BarcodeThe long number printed under the barcode.
- 5397349037640
- 5397349037541
- 5397349075604
- ModelOn the rating label, base, back or box.
- 6772201
- 6770801
- 3022201
What to do now
Tests have found a harmful substance in Primark Pepper Mills above the legal limit.
- Take it away from children now and stop using it.
- Wash your hands after handling it.
- Follow the corrective action in the notice: a refund, repair or replacement from Primark.
- If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.
Why it matters. Limits on substances such as lead, cadmium, phthalates and formaldehyde exist because of their effects on health over time. Children are more exposed because they chew and handle products.
If someone has been hurt
Look out for
- skin redness, itching or a rash where it touched
Get help urgently
- if a child has chewed or swallowed part of it and is unwell, contact NHS 111 or your GP
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Refunds, repairs and replacements
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it.
If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
From the official notice
Published by the Office for Product Safety and Standards (2607-0032). Quoted as issued.
Summary
Product Recall for Primark Pepper Mills presenting a serious chemical risk.
The risk
The product presents a serious chemical risk because it contains excess concentrations of lead.
Further information regarding lead can be found on Gov.uk at the following link: https://www.gov.uk/government/publications/lead-properties-incident-management-and-toxicology
The product does not meet the requirements of the REACH Enforcement Regulations 2008.
Action taken
The product has been recalled from end users by Primark.
Advice to consumers
The product has been recalled from end users by Primark. Consumers should stop using the product immediately and return it to their nearest Primark store for a full refund.
For further information, please access the Primark Live Chat: https://www.primark.com/help/GB
Additional information
PSD notification number: 2607-0032
Notified by: Local Authority Trading Standards
Product description
Three models of pepper mill in brown and green.
Open the OPSS notice
Questions
Why has Primark Pepper Mills been recalled?
Tests have found a harmful substance in Primark Pepper Mills above the legal limit. Limits on substances such as lead, cadmium, phthalates and formaldehyde exist because of their effects on health over time. Children are more exposed because they chew and handle products.
How do I know if my product is affected?
Compare the barcode and model on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Take it away from children now and stop using it. Wash your hands after handling it.
Can I get a refund or a repair?
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it. If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
Where was Primark Pepper Mills sold?
The notice names Primark. Products bought elsewhere are covered too if they match the details listed.
