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Product recallOPSS

Primark DTR Plush Bag ('Stitch') and Primark DTR Plush Bag ('Angel') recalled over a choking risk

Choking

Product Recall for Primark Plush Bags in 'Stitch' and 'Angel' design presenting a risk of choking.

Take it away from young children now.

  • Primark DTR Plush Bag ('Stitch') and Primark DTR Plush Bag ('Angel'): photo 1 of 2 from the OPSS notice of 18 Dec 2024
    Product image from the OPSS safety notice
  • Primark DTR Plush Bag ('Stitch') and Primark DTR Plush Bag ('Angel'): photo 2 of 2 from the OPSS notice of 18 Dec 2024

Check your product

Only products that match these details are covered. Have your pack in front of you.

  • Primark DTR Plush Bag ('Stitch') and Primark DTR Plush Bag ('Angel')

    Sold betweenCompare with your receipt or order date.
    • March 2024 to October 2024

What to do now

Small parts of Primark DTR Plush Bag ('Stitch') and Primark DTR Plush Bag ('Angel') could come loose and choke a young child.

  1. Take it away from young children now.
  2. Look for loose pieces where it was used.
  3. Use the contact details in the official notice to arrange a refund, repair or replacement.
  4. Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.

Why it matters. Children under three put things in their mouths. Anything small enough to fit through a toilet-roll tube is a choking hazard for them.

If someone has been hurt

Look out for

  • coughing, gagging or noisy breathing after playing with it

Get help urgently

  • a child who cannot breathe, cough or cry — call 999 and follow the call handler’s instructions

This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.

Refunds, repairs and replacements

In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies.

Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.

From the official notice

Published by the Office for Product Safety and Standards (2412-0003). Quoted as issued.

Summary

Product Recall for Primark Plush Bags in 'Stitch' and 'Angel' design presenting a risk of choking.

The risk

The products present a risk of choking as it has been identified that the zip puller can become detached from the bags, producing a small part. The small part may be placed in the mouth and swallowed, which could lead to a young child ingesting the zip or choking.

The products do not meet the requirements of the Toys (Safety) Regulations 2011.

Action taken

The product has been recalled from end users.

Advice to consumers

The products have been recalled from end users.

Consumers in possession of either of the bags are advised to return them to any Primark store for a full refund. No proof of purchase or receipt is needed. For further information, please access the Primark recall webpage at: https://www.primark.com/en-gb/help/recall-plush-bags or email Primark at: help.uk@help.primark.com

Additional information

PSD case number: 2412-0003

Notified by: Local Authority Trading Standards

Product description

Children’s plush bags in a light blue ‘Stitch’ design and a purple/pink ‘Angel’ design.

Open the OPSS notice

Questions

Why has Primark DTR Plush Bag ('Stitch') and Primark DTR Plush Bag ('Angel') been recalled?

Small parts of Primark DTR Plush Bag ('Stitch') and Primark DTR Plush Bag ('Angel') could come loose and choke a young child. Children under three put things in their mouths. Anything small enough to fit through a toilet-roll tube is a choking hazard for them.

How do I know if my product is affected?

Compare the sold between on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Take it away from young children now. Look for loose pieces where it was used.

Can I get a refund or a repair?

In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies. Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.

Where was Primark DTR Plush Bag ('Stitch') and Primark DTR Plush Bag ('Angel') sold?

The notice names Primark. Products bought elsewhere are covered too if they match the details listed.

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