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Product safety reportOPSS

New Children's Excavator Toys Electric Music Lighting Wand Wheel Engineering safety warning over a burns risk

Burns or scaldsMedium risk

Product Safety Report for New Children's Excavator Toys Electric Music Lighting Wand Wheel Engineering Car presenting a medium risk of burns.

  • New Children's Excavator Toys Electric Music Lighting Wand Wheel Engineering Car sold on AliExpress: photo 1 of 2 from the OPSS notice of 17 Sep 2021
    Product image from the OPSS safety notice
  • New Children's Excavator Toys Electric Music Lighting Wand Wheel Engineering Car sold on AliExpress: photo 2 of 2 from the OPSS notice of 17 Sep 2021

What to do now

The hazard with New Children's Excavator Toys Electric Music Lighting Wand Wheel is heat: surfaces, steam or contents could burn the user.

  1. Turn it off, unplug it and let it cool before packing it away.
  2. Keep it out of children’s reach until it has gone back.
  3. The marketplace has removed the listing. Contact the seller through your order history to ask for a refund.
  4. Report it to Trading Standards through the Citizens Advice consumer service if the seller does not respond.

Why it matters. Burns from appliances and heating products are common, and children are the most likely to be hurt.

If someone has been hurt

Look out for

  • for a burn: cool it under cool or lukewarm running water for 20 minutes and cover it loosely with cling film

Get help urgently

  • large or deep burns, burns on the face, hands or genitals, or any burn on a child — go to A&E or call 999

This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.

Getting your money back

Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme.

Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.

From the official notice

Published by the Office for Product Safety and Standards (2108-0328). Quoted as issued.

Summary

Product Safety Report for New Children's Excavator Toys Electric Music Lighting Wand Wheel Engineering Car presenting a medium risk of burns.

The risk

The product presents a risk of burns as following a drop test, the cab broke, presenting a short-circuit between the terminals of the printed circuit with the 1 mm diameter rod. The short-circuit generated maximum temperature rise of 100.3c on a metallic terminal of the battery box, more than the maximum authorised value of 33c. The overheating poses a burns hazard to consumers.

The product does not meet the requirements of the Toys (Safety) Regulations 2011.

Action taken

The listing has been removed by the online marketplace (AliExpress).

Advice to consumers

We recommend owners stop using this product immediately. Contact the distributor you purchased from, to request redress.

The listing has been removed by the online marketplace (AliExpress).

Additional information

PSD case number: 2108-0328

Notified by: Office for Product Safety and Standards

Product description

Toy trucks available in blue or pink. Product is sold in cardboard packaging with a printed picture of the product.

Open the OPSS notice

Questions

Why has New Children's Excavator Toys Electric Music Lighting Wand Wheel been reported?

The hazard with New Children's Excavator Toys Electric Music Lighting Wand Wheel is heat: surfaces, steam or contents could burn the user. Burns from appliances and heating products are common, and children are the most likely to be hurt.

How do I know if my product is affected?

The notice describes the affected product rather than listing codes. Compare the product name, pack size and where you bought it with the official notice.

What should I do now?

Turn it off, unplug it and let it cool before packing it away. Keep it out of children’s reach until it has gone back.

Can I get a refund or a repair?

Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme. Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.

Where was New Children's Excavator Toys Electric Music Lighting Wand Wheel sold?

The notice names AliExpress. Products bought elsewhere are covered too if they match the details listed.

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