Product recallOPSS
Orchard Toys See and Sound Giant Flashcards recalled over microbial contamination
Product Recall for Orchard Toys See and Sound Giant Flashcards presenting a health risk.
Product image from the OPSS safety notice
Check your product
Only products that match these details are covered. Have your pack in front of you.
2 identifiers listed for this notice.
Orchard Toys See and Sound Giant Flashcards
- Batch codePrinted on the pack, often next to the date mark. It may start with L or LOT.
- SPHK/001622/132/16.01.25 ONLY.
- Item or listing codeOn the box, the label, or the order page where you bought it.
- 132
What to do now
Microbial contamination is the problem with Orchard Toys See and Sound Giant Flashcards.
- Do not use any more of it.
- Keep it away from cuts, eyes and anyone who is unwell.
- Follow the corrective action in the notice: a refund, repair or replacement from Orchard Toys Ltd.
- If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.
Why it matters. Contaminated cosmetics and household products can cause skin, eye and other infections, especially in people with weakened immune systems or broken skin.
If someone has been hurt
Look out for
- redness, swelling or soreness where it was used
- eye irritation
Get help urgently
- signs of infection with a high temperature — speak to your GP or NHS 111
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Refunds, repairs and replacements
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it.
If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
From the official notice
Published by the Office for Product Safety and Standards (2507-0094). Quoted as issued.
Summary
Product Recall for Orchard Toys See and Sound Giant Flashcards presenting a health risk.
The risk
The product presents a health risk as there may be mould present in the base of the product box. Mould may pose a health risk to individuals with compromised immune systems, damaged lungs or allergies.
The affected batch does not meet the requirements of the Toys (Safety) Regulations 2011.
Action taken
The product has been recalled from end users.
Advice to consumers
The product has been recalled from end users.
Consumers should photograph the batch code and then dispose of the product immediately.
Contact Orchard Toys using the link below or by calling 01953 423422 to arrange a refund or digital credit voucher.
For further information, please see: https://www.orchardtoys.com/index/safety-notice_779.htm.
Additional information
PSD notification number: 2507-0094
Notified by: Local Authority Trading Standards
Product description
A set of large flashcards with cartoon animals, packaged in a multicoloured rectangular box.
Open the OPSS notice
Questions
Why has Orchard Toys See and Sound Giant Flashcards been recalled?
Microbial contamination is the problem with Orchard Toys See and Sound Giant Flashcards. Contaminated cosmetics and household products can cause skin, eye and other infections, especially in people with weakened immune systems or broken skin.
How do I know if my product is affected?
Compare the batch code and item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Do not use any more of it. Keep it away from cuts, eyes and anyone who is unwell.
Can I get a refund or a repair?
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it. If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
