Product recallOPSS
Tesco Kind & Pure Facial Cleansing Wipes recalled over microbial contamination
Product Recall for Tesco Kind & Pure Facial Cleansing Wipes presenting a serious microbiological risk.
Product image from the OPSS safety notice 
Check your product
Only products that match these details are covered. Have your pack in front of you.
20 identifiers listed for this notice.
Tesco Kind & Pure Facial Cleansing Wipes (2)
- BarcodeThe long number printed under the barcode.
- 5128723
- 5129723
- 5130723
- 5123723
- 5144723
- 5145723
- 5146723
- 5163723
- 5164723
- 5168723
- 5169723
- 5188723
- 5176715
- 5177715
- 5187723
- 5186723
- 5188723
- 5154715
- 5155715
- 5156715
What to do now
Tests found microorganisms in Tesco Kind & Pure Facial Cleansing Wipes that should not be there.
- Stop using it.
- Do not apply it to broken skin or near the eyes.
- Contact Tesco or the shop you bought it from to arrange the remedy set out in the notice.
- Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.
Why it matters. Contaminated cosmetics and household products can cause skin, eye and other infections, especially in people with weakened immune systems or broken skin.
If someone has been hurt
Look out for
- redness, swelling or soreness where it was used
- eye irritation
Get help urgently
- signs of infection with a high temperature — speak to your GP or NHS 111
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Refunds, repairs and replacements
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought.
If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
From the official notice
Published by the Office for Product Safety and Standards (2508-0021). Quoted as issued.
Summary
Product Recall for Tesco Kind & Pure Facial Cleansing Wipes presenting a serious microbiological risk.
The risk
The affected batches of these products present a microbiological risk as testing has detected the presence of Pluralibacter gergoviae. This makes the products potentially unsafe to use, particularly for vulnerable users or users with a compromised skin barrier.
The product does not meet the requirements of Regulation (EC) 1223/2009 or the Cosmetic Products Enforcement Regulations 2013.
Action taken
Recall of the product from end users.
Advice to consumers
The products have been recalled from end users by Tesco.
If you have purchased an affected product, please do not use it. Return your product to any Tesco store for a full refund. No receipt is required.
For further information, or for assistance in finding your nearest Tesco store, please access the Tesco recall site here: https://www.tesco.com/zones/product-recall.
Additional information
PSD notification number: 2508-0021
Notified by: Local Authority Trading Standards
Product description
Two types of cleansing facial wipes sold in packs of 25.
Open the OPSS notice
Questions
Why has Tesco Kind & Pure Facial Cleansing Wipes been recalled?
Tests found microorganisms in Tesco Kind & Pure Facial Cleansing Wipes that should not be there. Contaminated cosmetics and household products can cause skin, eye and other infections, especially in people with weakened immune systems or broken skin.
How do I know if my product is affected?
Compare the barcode on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Stop using it. Do not apply it to broken skin or near the eyes.
Can I get a refund or a repair?
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought. If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
Where was Tesco Kind & Pure Facial Cleansing Wipes sold?
The notice names Tesco. Products bought elsewhere are covered too if they match the details listed.
