Product recallOPSS
Regulatory Statement: Kingspan Insulation Products recalled over a safety concern
Regulatory statement (updated 11 May 2022) on Kingspan insulation products.
Product image from the OPSS safety notice 
What to do now
A safety problem has been found with Regulatory Statement: Kingspan Insulation Products.
- Stop using it until you have read the notice below.
- Follow the corrective action in the notice: a refund, repair or replacement from the business.
- If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.
Why it matters. Products sold in the UK must be safe. The notice below explains what the authority found and what has been done.
Refunds, repairs and replacements
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought.
If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
From the official notice
Published by the Office for Product Safety and Standards (opss-194zrpm). Quoted as issued.
Summary
Regulatory statement (updated 11 May 2022) on Kingspan insulation products.
Open the OPSS notice
Questions
Why has Regulatory Statement: Kingspan Insulation Products been recalled?
A safety problem has been found with Regulatory Statement: Kingspan Insulation Products. Products sold in the UK must be safe. The notice below explains what the authority found and what has been done.
How do I know if my product is affected?
The notice describes the affected product rather than listing codes. Compare the product name, pack size and where you bought it with the official notice.
What should I do now?
Stop using it until you have read the notice below. Follow the corrective action in the notice: a refund, repair or replacement from the business.
Can I get a refund or a repair?
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought. If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
