Product recallOPSS
Ridgeback Comet, Speed and Motion Bicycles recalled over an injury risk
Product Recall for Ridgeback Comet, Speed and Motion Bicycles presenting a risk of injuries.
Product image from the OPSS safety notice 
Check your product
Only products that match these details are covered. Have your pack in front of you.
54 identifiers listed for this notice.
Ridgeback Comet, Speed and Motion Bicycles (2)
- Item or listing codeOn the box, the label, or the order page where you bought it.
- RB21010LG
- RB21010MD
- RB21010SM
- RB21010XL
- RB21010XXL
- RB21011LG
- RB21011MD
- RB21011SM
- RB21011XL
- RB21011XXL
- RB21020LG
- RB21020MD
- RB21020SM
- RB21020XL
- RB21021LG
- RB21021MD
- RB21021SM
- RB21021XL
- RB21030LG
- RB21030MD
- RB21030SM
- RB21030XL
- RB21030XXL
- RB21031LG
- RB21031MD
- RB21031SM
- RB21031XL
- RB21031XXL
- RB21040LG
- RB21040MD
- RB21040SM
- RB21040XL
- RB21041LG
- RB21041MD
- RB21041SM
- RB21041XL
- RB21050LG
- RB21050MD
- RB21050SM
- RB21050XL
- RB21050XXL
- RB21051LG
- RB21051MD
- RB21051SM
- RB21051XL
- RB21051XXL
- RB21060LG
- RB21060MD
- RB21060SM
- RB21060XL
- RB21061LG
- RB21061MD
- RB21061SM
- RB21061XL
What to do now
The risk with Ridgeback Comet, Speed and Motion Bicycles is physical injury.
- Put it out of use now.
- Check whether the notice offers a repair or replacement part before you discard it.
- Follow the corrective action in the notice: a refund, repair or replacement from Ridgeback.
- If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.
Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
Refunds, repairs and replacements
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it.
If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
From the official notice
Published by the Office for Product Safety and Standards (2609-0070). Quoted as issued.
Summary
Product Recall for Ridgeback Comet, Speed and Motion Bicycles presenting a risk of injuries.
The risk
The product presents a risk of injuries as the tyres may fail while the bicycle is in use. This could cause the rider to lose control and fall.
The product does not meet the requirements of the General Product Safety Regulations 2005.
Action taken
The product has been recalled from end users by Ridgeway.
Advice to consumers
The product has been recalled from end users by Ridgeway.
Owners are advised to follow the instructions in the link below to check their tyres. Alternatively, contact your local Ridgeback Dealer to arrange an inspection and replacement if required.
For further information, access the Ridgeback website at the following link: Ridgeback Safety Notice
Annex of Identifiers
Product SKU
Description
RB21010LG
Bike Rb 21 Comet Lg
RB21010MD
Bike Rb 21 Comet Md
RB21010SM
Bike Rb 21 Comet Sm
Product description
Bicycles in a range of colours and models. Ridgeback Comet, Motion and Speed models in all sizes sold from 2020 onwards, with the prefix ‘RB21’ could all potentially be affected by the identified safety issue. For a full list of models and SKUs, please see Annex A.
Open the OPSS notice
Questions
Why has Ridgeback Comet, Speed and Motion Bicycles been recalled?
The risk with Ridgeback Comet, Speed and Motion Bicycles is physical injury. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
How do I know if my product is affected?
Compare the item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Put it out of use now. Check whether the notice offers a repair or replacement part before you discard it.
Can I get a refund or a repair?
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it. If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
