Product recallOPSS
Rockrider XC 500S MT Mountain Bike recalled over an injury risk
Product recall for Rockrider XC 500S MT Mountain Bike presenting a risk of injuries.
Product image from the OPSS safety notice 
Check your product
Only products that match these details are covered. Have your pack in front of you.
1 identifier listed for this notice.
Rockrider XC 500S MT Mountain Bike
- ModelOn the rating label, base, back or box.
- 8614814
What to do now
The risk with Rockrider XC 500S MT Mountain Bike is physical injury.
- Put it out of use now.
- Check whether the notice offers a repair or replacement part before you discard it.
- Follow the corrective action in the notice: a refund, repair or replacement from the business.
- If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.
Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
Refunds, repairs and replacements
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it.
If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
From the official notice
Published by the Office for Product Safety and Standards (2212-0071). Quoted as issued.
Summary
Product recall for Rockrider XC 500S MT Mountain Bike presenting a risk of injuries.
The risk
The product presents a risk of injuries as a fault has been identified with the Manitou Machete 120mm fork which could lead to failure during use.
The product does not meet the requirements of the General Product Safety Regulations 2005.
Action taken
Recall of the product from end users.
Advice to consumers
Recall of the product from end users. Further information can be found on the Decathlon website at: https://www.decathlon.co.uk/landing/product-recall/_/R-a-productrecall
Additional information
PSD case number: 2212-0071
Notified by: Local Authority Trading Standards
Product description
Black mountain bike with yellow text
Open the OPSS notice
Questions
Why has Rockrider XC 500S MT Mountain Bike been recalled?
The risk with Rockrider XC 500S MT Mountain Bike is physical injury. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
How do I know if my product is affected?
Compare the model on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Put it out of use now. Check whether the notice offers a repair or replacement part before you discard it.
Can I get a refund or a repair?
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it. If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
Where was Rockrider XC 500S MT Mountain Bike sold?
The notice names Decathlon. Products bought elsewhere are covered too if they match the details listed.
