Product safety reportOPSS
Senteria Earring and Necklace Set safety warning over harmful chemicals
Product Safety Report for Senteria Earring and Necklace Set presenting a serious chemical risk due to excess concentrations of cadmium and lead.
Product image from the OPSS safety notice 
Check your product
Only products that match these details are covered. Have your pack in front of you.
1 identifier listed for this notice.
Senteria Earring and Necklace Set
- Item or listing codeOn the box, the label, or the order page where you bought it.
- ZH-0755 X
What to do now
The problem with Senteria Earring and Necklace Set is chemical: it contains something that should not be there at that level.
- Stop using it, and take it off children straight away.
- Wash your hands and any skin that has been in contact with it.
- The marketplace has removed the listing. Contact the seller through your order history to ask for a refund.
- If you cannot reach the seller, Trading Standards can be told through Citizens Advice.
Why it matters. Limits on substances such as lead, cadmium, phthalates and formaldehyde exist because of their effects on health over time. Children are more exposed because they chew and handle products.
If someone has been hurt
Look out for
- skin redness, itching or a rash where it touched
Get help urgently
- if a child has chewed or swallowed part of it and is unwell, contact NHS 111 or your GP
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Getting your money back
Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme.
Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.
From the official notice
Published by the Office for Product Safety and Standards (2212-0067). Quoted as issued.
Summary
Product Safety Report for Senteria Earring and Necklace Set presenting a serious chemical risk due to excess concentrations of cadmium and lead.
The risk
The product presents a serious chemical risk as the cadmium content is 8280 times the maximum limit and the lead content is over 15 times the maximum limit. Cadmium is harmful to human health as it accumulates in the body, can damage organs and may cause cancer. Lead is harmful to human health, accumulates in the body, can cause developmental neurotoxicity and may also affect breast-fed or unborn children.
The product does not meet the requirements of the REACH Enforcement Regulations 2008.
Action taken
Ban on the marketing of the product and any accompanying measures.
Advice to consumers
Ban on the marketing of the product and any accompanying measures.
Additional information
PSD case number: 2212-0067
Notified by: Local Authority Trading Standards
Product description
Silver earring set and a beaded necklace with a pendant attached.
Open the OPSS notice
Questions
Why has Senteria Earring and Necklace Set been reported?
The problem with Senteria Earring and Necklace Set is chemical: it contains something that should not be there at that level. Limits on substances such as lead, cadmium, phthalates and formaldehyde exist because of their effects on health over time. Children are more exposed because they chew and handle products.
How do I know if my product is affected?
Compare the item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Stop using it, and take it off children straight away. Wash your hands and any skin that has been in contact with it.
Can I get a refund or a repair?
Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme. Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.
