Product safety reportOPSS
Zinc Alloy Pendants safety warning over harmful chemicals
Product Safety Report for Zinc Alloy Pendants presenting a serious chemical risk.
Product image from the OPSS safety notice
Check your product
Only products that match these details are covered. Have your pack in front of you.
2 identifiers listed for this notice.
Zinc Alloy Pendants
- BarcodeThe long number printed under the barcode.
- X001LICLM3
- Item or listing codeOn the box, the label, or the order page where you bought it.
- ZH-0755 X
What to do now
Tests have found a harmful substance in Zinc Alloy Pendants above the legal limit.
- Stop using it, and take it off children straight away.
- Wash your hands and any skin that has been in contact with it.
- This is a safety report rather than a manufacturer recall: the listing has been taken down, but the seller may not contact you. Get in touch with the seller through the marketplace.
- If you cannot reach the seller, Trading Standards can be told through Citizens Advice.
Why it matters. Limits on substances such as lead, cadmium, phthalates and formaldehyde exist because of their effects on health over time. Children are more exposed because they chew and handle products.
If someone has been hurt
Look out for
- skin redness, itching or a rash where it touched
Get help urgently
- if a child has chewed or swallowed part of it and is unwell, contact NHS 111 or your GP
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Getting your money back
Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order.
If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.
From the official notice
Published by the Office for Product Safety and Standards (2212-0120). Quoted as issued.
Summary
Product Safety Report for Zinc Alloy Pendants presenting a serious chemical risk.
The risk
The product presents a serious chemical risk as when tested, it was found that the level of total nickel is such, that for uncoated items in direct contact with the skin, there is the risk the item will release nickel more than the maximum permitted level. This presents a chemical risk to consumers wearing the pendant.
The product does not meet the requirements of the REACH Enforcement Regulations 2008.
Action taken
Destruction of the product
Advice to consumers
Destruction of the product.
Additional information
PSD case number: 2212-0120
Notified by: Local Authority Trading Standards
Product description
Silver coloured feather pendant
Open the OPSS notice
Questions
Why has Zinc Alloy Pendants been reported?
Tests have found a harmful substance in Zinc Alloy Pendants above the legal limit. Limits on substances such as lead, cadmium, phthalates and formaldehyde exist because of their effects on health over time. Children are more exposed because they chew and handle products.
How do I know if my product is affected?
Compare the barcode and item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Stop using it, and take it off children straight away. Wash your hands and any skin that has been in contact with it.
Can I get a refund or a repair?
Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order. If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.
