Product safety reportOPSS
Shnuggle New Folding Bath Stand safety warning over an injury risk
Product safety report for Shnuggle New Folding Bath Stand presenting a risk of injuries.
Product image from the OPSS safety notice 
Check your product
Only products that match these details are covered. Have your pack in front of you.
2 identifiers listed for this notice.
Shnuggle New Folding Bath Stand
- BarcodeThe long number printed under the barcode.
- 5060492570264
- Batch codePrinted on the pack, often next to the date mark. It may start with L or LOT.
- All Batch codes from 29 September 2019 to 7 February 2022
What to do now
Shnuggle New Folding Bath Stand has been reported because it could hurt the person using it.
- Put it out of use now.
- Check whether the notice offers a repair or replacement part before you discard it.
- The marketplace has removed the listing. Contact the seller through your order history to ask for a refund.
- Report it to Trading Standards through the Citizens Advice consumer service if the seller does not respond.
Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
Getting your money back
Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme.
Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.
From the official notice
Published by the Office for Product Safety and Standards (2202-0165). Quoted as issued.
Summary
Product safety report for Shnuggle New Folding Bath Stand presenting a risk of injuries.
The risk
If the bath is fitted incorrectly to the stand, there is a risk that the baby in the bath could fall from a height. Shnuggle have designed an additional safety strap that can be fitted to the bath to prevent this risk.
Action taken
The company has issued a safety notice and has implemented a modification programme.
Advice to consumers
The company has issued a notice on their website and contacted all their retailers. A safety strap has been developed and provided to customers free of charge along with fitting instructions. Additional warning symbols have been placed on the product to highlight the need for the bath to be fitted correctly, and additional warnings have been added to instructions for use. For more information, please see: https://www.shnuggle.com/pages/safety-strap .
Additional information
PSD case number: 2202-0165
Notified by: Local Authority Trading Standards
Product description
White folding bath stand which raises your baby to waist height
Open the OPSS notice
Questions
Why has Shnuggle New Folding Bath Stand been reported?
Shnuggle New Folding Bath Stand has been reported because it could hurt the person using it. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
How do I know if my product is affected?
Compare the barcode and batch code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Put it out of use now. Check whether the notice offers a repair or replacement part before you discard it.
Can I get a refund or a repair?
Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme. Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.
