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Product recallOPSS

TK Maxx Urban Balcony Foldable Hanging Chair recalled over an injury risk

Cuts and injuriesHigh risk

Product Recall for TK Maxx Urban Balcony Foldable Hanging Chair presenting risk of injuries as the straps may fail during use causing the chair to collapse.

Check your product

Only products that match these details are covered. Have your pack in front of you.

1 identifier listed for this notice.

  • TK Maxx Urban Balcony Foldable Hanging Chair

    Batch codePrinted on the pack, often next to the date mark. It may start with L or LOT.
    • 50245431

What to do now

TK Maxx Urban Balcony Foldable Hanging Chair could cause injury, for example from sharp edges, parts breaking, or the product failing in use.

  1. Stop using it.
  2. Read the corrective action below: some notices offer a fix rather than a return.
  3. Use the contact details in the official notice to arrange a refund, repair or replacement.
  4. Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.

Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.

Refunds, repairs and replacements

In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies.

Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.

From the official notice

Published by the Office for Product Safety and Standards (2202-0183). Quoted as issued.

Summary

Product Recall for TK Maxx Urban Balcony Foldable Hanging Chair presenting risk of injuries as the straps may fail during use causing the chair to collapse.

The risk

The product presents a risk of injuries as the straps may fail during use causing the chair to collapse. This issue does not affect any other styles of hanging chair.

The product does not meet the requirements of the General Product Safety Regulations 2005.

Action taken

Product has been recalled from end users.

Advice to consumers

Product has been recalled from end users. For more information, please see https://www.tkmaxx.com/uk/en/product-recall-urbanbalcony-hangingchair .

Additional information

PSD case number: 2202-0183

Notified by: Local Authority Trading Standards

Product description

Urban foldable hanging chair with black frames and grey cushion

Open the OPSS notice

Questions

Why has TK Maxx Urban Balcony Foldable Hanging Chair been recalled?

TK Maxx Urban Balcony Foldable Hanging Chair could cause injury, for example from sharp edges, parts breaking, or the product failing in use. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.

How do I know if my product is affected?

Compare the batch code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Stop using it. Read the corrective action below: some notices offer a fix rather than a return.

Can I get a refund or a repair?

In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies. Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.

Where was TK Maxx Urban Balcony Foldable Hanging Chair sold?

The notice names TK Maxx. Products bought elsewhere are covered too if they match the details listed.

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