Allergy alertFSA
Tesco Free From Bran Flakes recalled over undeclared hazelnut and milk
Tesco is recalling Tesco Free From Bran Flakes because some packs may contain a small amount of another cereal variant (chocolate pillows) that contain milk and hazelnut (nuts) which are not mentioned on the label. This means the product is a possible health risk for anyone with an allergy or intolerance to milk or milk constituents and/or an allergy to hazelnut (nuts).
Point-of-sale notice published with the recall
Check your product
Only products that match these details are covered. Have your pack in front of you.
Tesco Free From Bran Flakes 300g
- Best beforeOn the lid, base or back of the pack.
- 26 May 2024
What to do now
Tesco Free From Bran Flakes contains hazelnut and milk, but this is not shown correctly on the label. That makes it a possible health risk for anyone who is allergic to or intolerant of hazelnut and milk.
- If you are allergic to or intolerant of hazelnut and milk, do not eat it.
- Make sure children, carers and anyone you shop for know not to eat it.
- You can return it to Tesco for your money back.
- Only the packs listed below are affected, so check your pack before throwing it away.
Why it matters. Tree nuts include almonds, hazelnuts, walnuts, cashews, pecans, pistachios, Brazil nuts and macadamias. People allergic to one type often avoid them all.
Symptoms and when to get help
Look out for
- an itchy, tingling mouth
- a raised itchy rash (hives)
- swelling of the lips, face or eyes
- stomach pain or being sick
Get help urgently
- swelling of the tongue or throat, difficulty breathing or swallowing, wheezing, feeling faint, or collapse — use an adrenaline auto-injector if you have one and call 999, saying it is anaphylaxis
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Getting your money back
Recalled food can be returned to the shop it came from for a full refund. Supermarkets and most independent shops do this without a receipt, because the recall applies to the product, not to your purchase.
If you bought it online or on a delivery, contact the retailer through your account or customer services and tell them the product is under an FSA recall.
From the official notice
Published by the Food Standards Agency (FSA-AA-17-2023). Quoted as issued.
Summary
Tesco is recalling Tesco Free From Bran Flakes because some packs may contain a small amount of another cereal variant (chocolate pillows) that contain milk and hazelnut (nuts) which are not mentioned on the label. This means the product is a possible health risk for anyone with an allergy or intolerance to milk or milk constituents and/or an allergy to hazelnut (nuts).
The risk
Milk and Hazelnut (nuts)
This product may contain milk and hazelnut (nuts) making it a possible health risk for anyone with an allergy or intolerance to milk or milk constituents and/or an allergy to hazelnut (nuts).
Action taken
Tesco is recalling the above product from customers and has been advised to contact the relevant allergy support organisations, which will tell their members about the recall. The company has also issued a recall notice to its customers. These notices explain to customers why the product is being recalled and tell them what to do if they have bought the product. Please see the attached notice.
Advice to consumers
If you have bought the above product and have an allergy or intolerance to milk or milk constituents and/or an allergy to hazelnut (nuts) do not eat it. Instead, return it to a Tesco store for a full refund, no receipt is required. For further details please contact Tesco customer services on 0800 505 555.
Open the FSA notice
Questions
Why has Tesco Free From Bran Flakes been recalled?
Tesco Free From Bran Flakes contains hazelnut and milk, but this is not shown correctly on the label. That makes it a possible health risk for anyone who is allergic to or intolerant of hazelnut and milk. Tree nuts include almonds, hazelnuts, walnuts, cashews, pecans, pistachios, Brazil nuts and macadamias. People allergic to one type often avoid them all.
How do I know if my product is affected?
Compare the best before on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
If you are allergic to or intolerant of hazelnut and milk, do not eat it. Make sure children, carers and anyone you shop for know not to eat it.
Can I get a refund?
Recalled food can be returned to the shop it came from for a full refund. Supermarkets and most independent shops do this without a receipt, because the recall applies to the product, not to your purchase. If you bought it online or on a delivery, contact the retailer through your account or customer services and tell them the product is under an FSA recall.
Is it safe for people without this allergy?
Yes. An allergy alert means the label is wrong for people who must avoid hazelnut and milk. If nobody in your home is allergic to or intolerant of hazelnut and milk, the product is not otherwise unsafe, although you can still return it.
