Allergy alertFSA
Organic Ultimate Muesli recalled over undeclared nuts
Rude Health is recalling Organic Ultimate Muesli because it contains brazil nuts (nuts) which are not mentioned on the label. This means the product is a possible health risk for anyone with an allergy to brazil nuts (nuts).
Point-of-sale notice published with the recall
Check your product
Only products that match these details are covered. Have your pack in front of you.
3 identifiers listed for this notice.
Rude Health Organic Ultimate Muesli 400g
- Batch codePrinted on the pack, often next to the date mark. It may start with L or LOT.
- 23039
- L7
- Best beforeOn the lid, base or back of the pack.
- 08 February 2024
What to do now
This is an allergy alert: brazil nut is in Organic Ultimate Muesli without being properly declared. If you or someone you buy for avoids brazil nut, do not eat it.
- Anyone who avoids brazil nut should not eat this product.
- Tell anyone else in the household, school bag or lunchbox chain who might reach for it.
- Return it to the shop where you bought it for a full refund, with or without a receipt.
- Check other packs at home against the details below — the recall only covers the packs listed.
Why it matters. Tree nuts include almonds, hazelnuts, walnuts, cashews, pecans, pistachios, Brazil nuts and macadamias. People allergic to one type often avoid them all.
Symptoms and when to get help
Look out for
- an itchy, tingling mouth
- a raised itchy rash (hives)
- swelling of the lips, face or eyes
- stomach pain or being sick
Get help urgently
- swelling of the tongue or throat, difficulty breathing or swallowing, wheezing, feeling faint, or collapse — use an adrenaline auto-injector if you have one and call 999, saying it is anaphylaxis
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Getting your money back
Shops selling the product will display a point-of-sale notice and accept returns. You are entitled to your money back; you are not obliged to accept a voucher or replacement unless you want one.
Under the Consumer Rights Act 2015, food must be of satisfactory quality and as described. A recalled product does not meet that standard.
From the official notice
Published by the Food Standards Agency (FSA-AA-23-2023). Quoted as issued.
Summary
Rude Health is recalling Organic Ultimate Muesli because it contains brazil nuts (nuts) which are not mentioned on the label. This means the product is a possible health risk for anyone with an allergy to brazil nuts (nuts).
The risk
Brazil nuts (nuts)
This product contains brazil nuts (nuts) making it a possible health risk for anyone with an allergy to brazil nuts (nuts).
Action taken
Rude Health is recalling the above product from customers and has been advised to contact the relevant allergy support organisations, which will tell their members about the recall. The company has also issued a point-of-sale notice to its customers. These notices explain to customers why the product is being recalled and tell them what to do if they have bought the product. Please see the attached notice.
Advice to consumers
If you have bought the above product and have an allergy to brazil nuts (nuts), do not eat it. Instead return it to the store from where it was purchased for a full refund (with or without a receipt). For further information, please contact Rude Health at hello@rudehealth.com
Open the FSA notice
Questions
Why has Organic Ultimate Muesli been recalled?
This is an allergy alert: brazil nut is in Organic Ultimate Muesli without being properly declared. If you or someone you buy for avoids brazil nut, do not eat it. Tree nuts include almonds, hazelnuts, walnuts, cashews, pecans, pistachios, Brazil nuts and macadamias. People allergic to one type often avoid them all.
How do I know if my product is affected?
Compare the batch code and best before on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Anyone who avoids brazil nut should not eat this product. Tell anyone else in the household, school bag or lunchbox chain who might reach for it.
Can I get a refund?
Shops selling the product will display a point-of-sale notice and accept returns. You are entitled to your money back; you are not obliged to accept a voucher or replacement unless you want one. Under the Consumer Rights Act 2015, food must be of satisfactory quality and as described. A recalled product does not meet that standard.
Is it safe for people without this allergy?
Yes. An allergy alert means the label is wrong for people who must avoid brazil nut. If nobody in your home is allergic to or intolerant of brazil nut, the product is not otherwise unsafe, although you can still return it.
