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Product recallOPSS

The Original Factory Shop Novelty Doorstops recalled over harmful chemicals

Harmful chemicals

Product Recall for The Original Factory Shop Novelty Doorstops presenting a risk to health.

Check your product

Only products that match these details are covered. Have your pack in front of you.

2 identifiers listed for this notice.

  • Barcode Article Code

    BarcodeThe long number printed under the barcode.
    • 5057722706128
    • 30725676

What to do now

Tests have found a harmful substance in The Original Factory Shop Novelty Doorstops above the legal limit.

  1. Stop using it, and take it off children straight away.
  2. Wash your hands and any skin that has been in contact with it.
  3. Follow the corrective action in the notice: a refund, repair or replacement from the business.
  4. Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.

Why it matters. Limits on substances such as lead, cadmium, phthalates and formaldehyde exist because of their effects on health over time. Children are more exposed because they chew and handle products.

If someone has been hurt

Look out for

  • skin redness, itching or a rash where it touched

Get help urgently

  • if a child has chewed or swallowed part of it and is unwell, contact NHS 111 or your GP

This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.

Refunds, repairs and replacements

Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it.

If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.

From the official notice

Published by the Office for Product Safety and Standards (2606-0276). Quoted as issued.

Summary

Product Recall for The Original Factory Shop Novelty Doorstops presenting a risk to health.

The risk

The products present a risk to health as the sand inside the doorstop may be contaminated with a small quantity of asbestos. Asbestos is a banned substance because it poses a risk to health even at low levels of exposure.

The products do not meet the requirements of the General Product Safety Regulations 2005.

Action taken

The product has been recalled from end users. The Original Factory Shop is in administration. Owners should stop using the product immediately and follow the disposal instructions below.

Advice to consumers

The product has been recalled from end users. The Original Factory Shop is in administration.

Owners should stop using this product immediately and follow the disposal instructions below.

Disposal instructions:

If the product is undamaged, place it in a heavy-duty plastic bag, double tape it securely, label it clearly and store in a secure location out of the reach of children.

If the product is damaged and the sand inside is accessible, gather the sand using wet cloths to avoid generating dust. Wear gloves and a mask. Double bag the sand, gloves, mask and cloths, and double tape it securely.

Keep children and other people away from areas where the sand has been spilt until the area has been cleaned.

Follow the steps above and contact your local authority / access their website for guidance on safe disposal of asbestos in your area.

For further information, please visit the Government guidance page on asbestos in consumer products .

Additional information

PSD case number: 2606-0276

Lead Authority: Office for Product Safety and Standards

Product description

Multiple models of novelty doorstop.

Open the OPSS notice

Questions

Why has The Original Factory Shop Novelty Doorstops been recalled?

Tests have found a harmful substance in The Original Factory Shop Novelty Doorstops above the legal limit. Limits on substances such as lead, cadmium, phthalates and formaldehyde exist because of their effects on health over time. Children are more exposed because they chew and handle products.

How do I know if my product is affected?

Compare the barcode on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Stop using it, and take it off children straight away. Wash your hands and any skin that has been in contact with it.

Can I get a refund or a repair?

Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it. If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.

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