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Product recallOPSS

The Works Halloween Projector Torch HAL24 recalled over a burns risk

Burns or scalds

Product Recall for The Works Halloween Projector Torch presenting a risk of burns.

  • The Works Halloween Projector Torch HAL24: photo from the OPSS notice of 3 Oct 2024
    Product image from the OPSS safety notice

Check your product

Only products that match these details are covered. Have your pack in front of you.

3 identifiers listed for this notice.

  • The Works Halloween Projector Torch HAL24

    BarcodeThe long number printed under the barcode.
    • 5052089358256
    Batch codePrinted on the pack, often next to the date mark. It may start with L or LOT.
    • 173578
    ModelOn the rating label, base, back or box.
    • HAL24

What to do now

The Works Halloween Projector Torch HAL24 could cause burns or scalds.

  1. Stop using it and let it cool fully before you handle it.
  2. Put it where children cannot get to it.
  3. Use the contact details in the official notice to arrange a refund, repair or replacement.
  4. Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.

Why it matters. Burns from appliances and heating products are common, and children are the most likely to be hurt.

If someone has been hurt

Look out for

  • for a burn: cool it under cool or lukewarm running water for 20 minutes and cover it loosely with cling film

Get help urgently

  • large or deep burns, burns on the face, hands or genitals, or any burn on a child — go to A&E or call 999

This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.

Refunds, repairs and replacements

In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies.

Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.

From the official notice

Published by the Office for Product Safety and Standards (2410-0011). Quoted as issued.

Summary

Product Recall for The Works Halloween Projector Torch presenting a risk of burns.

The risk

The product presents a risk of burns as it can overheat, causing the bottom of the product to melt.

The product does not meet the requirements of the Toys (Safety) Regulations 2011.

Action taken

The product has been recalled from end users.

Advice to consumers

Customers are advised to stop using the product and return the product to their local The Works Store for a refund.

The product has been recalled from end users. For more information, please access the following link and scroll to ‘Product Recalls’: https://www.theworks.co.uk/

Additional information

PSD number: 2410-0011

Notified by: Local Authority Trading Standards

Product description

Orange and black Halloween themed projector torch.

Open the OPSS notice

Questions

Why has The Works Halloween Projector Torch HAL24 been recalled?

The Works Halloween Projector Torch HAL24 could cause burns or scalds. Burns from appliances and heating products are common, and children are the most likely to be hurt.

How do I know if my product is affected?

Compare the barcode, batch code and model on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Stop using it and let it cool fully before you handle it. Put it where children cannot get to it.

Can I get a refund or a repair?

In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies. Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.

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