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Product recallOPSS

Ultralink Large LK100 and LK101 Arborist Activities Shackle recalled over an injury risk

Cuts and injuries

Product Recall for Ultralink Large LK100 and LK101 Arborist Activities Shackle presenting a risk of injuries.

  • Ultralink Large LK100 and LK101 Arborist Activities Shackle: photo from the OPSS notice of 27 Mar 2023
    Product image from the OPSS safety notice

Check your product

Only products that match these details are covered. Have your pack in front of you.

11 identifiers listed for this notice.

  • Ultralink Large LK100 and LK101 Arborist Activities Shackle

    BarcodeThe long number printed under the barcode.
    • 5060902780917
    Batch codePrinted on the pack, often next to the date mark. It may start with L or LOT.
    • LK100: 168276
    • 168153
    • 166671
    • 167961 LK101: 167962
    • 166675
    • 168231
    • 168155
    • 168277.
    ModelOn the rating label, base, back or box.
    • LK100
    • LK101

What to do now

The risk with Ultralink Large LK100 and LK101 Arborist Activities Shackle is physical injury.

  1. Put it out of use now.
  2. Check whether the notice offers a repair or replacement part before you discard it.
  3. Follow the corrective action in the notice: a refund, repair or replacement from the business.
  4. If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.

Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.

Refunds, repairs and replacements

Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it.

If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.

From the official notice

Published by the Office for Product Safety and Standards (2303-0096). Quoted as issued.

Summary

Product Recall for Ultralink Large LK100 and LK101 Arborist Activities Shackle presenting a risk of injuries.

The risk

Reports have been received that the unlock button can be unintentionally depressed and the device inadvertently opened during use. If the button is depressed during use, this could lead to the user falling and being injured.

The product does not meet the requirements of the PPE Regulation 2016/425.

Action taken

The product has been recalled from end users (see below for further information).

Advice to consumers

The product has been recalled from end users. If you own an affected product, stop using it immediately and remove it from service. For further information, please access the ISC Wales website at: https://www.iscwales.com/News/Product-Notices/UltraLink-Notice/ .

Additional information

PSD case number: 2303-0096

Notified by: Local Authority Trading Standards

Product description

The ‘Ultralink’ is a shackle that is used for arborist activities to secure the top rope anchor point. The recall applies to all units in circulation from 28th February 2023 to 13th March 2023.

Open the OPSS notice

Questions

Why has Ultralink Large LK100 and LK101 Arborist Activities Shackle been recalled?

The risk with Ultralink Large LK100 and LK101 Arborist Activities Shackle is physical injury. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.

How do I know if my product is affected?

Compare the barcode, batch code and model on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Put it out of use now. Check whether the notice offers a repair or replacement part before you discard it.

Can I get a refund or a repair?

Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it. If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.

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