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Product recallOPSS

Unidapt USA/AUS/UK/EU to UK Travel Adapter recalled over an electric shock risk

Electric shockHigh risk

Product recall for Unidapt USA/AUS/UK/EU to UK Travel Adapter presenting a high risk of electric shock.

  • Unidapt USA/AUS/UK/EU to UK Travel Adapter: photo 1 of 2 from the OPSS notice of 7 May 2021
    Product image from the OPSS safety notice
  • Unidapt USA/AUS/UK/EU to UK Travel Adapter: photo 2 of 2 from the OPSS notice of 7 May 2021

Check your product

Only products that match these details are covered. Have your pack in front of you.

1 identifier listed for this notice.

  • Unidapt USA/AUS/UK/EU to UK Travel Adapter

    Item or listing codeOn the box, the label, or the order page where you bought it.
    • B07XNKN26J X0013926JD

What to do now

An electrical fault in the design or build of Unidapt USA/AUS/UK/EU to UK Travel Adapter means it could shock the person using it.

  1. Unplug it now and put it away where nobody will plug it back in.
  2. Do not open it up or try to repair it yourself.
  3. Contact the business or the shop you bought it from to arrange the remedy set out in the notice.
  4. If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.

Why it matters. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.

If someone has been hurt

Look out for

  • burns where the current entered or left the body
  • tingling, numbness or muscle pain

Get help urgently

  • anyone who has had a mains shock and is confused, has chest pain, an irregular heartbeat or burns — call 999. Do not touch them until the power is off

This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.

Refunds, repairs and replacements

Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought.

If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.

From the official notice

Published by the Office for Product Safety and Standards (2105-0006). Quoted as issued.

Summary

Product recall for Unidapt USA/AUS/UK/EU to UK Travel Adapter presenting a high risk of electric shock.

The risk

The product poses a risk of electric shock as there is access to live parts, through the gap at the top of the shutters. A child can touch part of the product that is at high voltage by inserting metal object into the socket and may be electrocuted.

The socket contacts also create a poor connection leading to overheating, which could result in a fire.

The product therefore fails to comply with the Plugs and Sockets etc. (Safety) Regulations 1994.

Action taken

The product has been recalled from end users and the listing removed by the online marketplace (Amazon).

Advice to consumers

The product has been recalled from end users.

The listing has been removed by the online marketplace (Amazon).

Additional information

PSD case number: 2105-0006

Notified by: Local Authority Trading Standards

Product description

White travel adaptor with orange cover over fuse, packaged in a small plastic bag.

Open the OPSS notice

Questions

Why has Unidapt USA/AUS/UK/EU to UK Travel Adapter been recalled?

An electrical fault in the design or build of Unidapt USA/AUS/UK/EU to UK Travel Adapter means it could shock the person using it. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.

How do I know if my product is affected?

Compare the item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Unplug it now and put it away where nobody will plug it back in. Do not open it up or try to repair it yourself.

Can I get a refund or a repair?

Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought. If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.

Where was Unidapt USA/AUS/UK/EU to UK Travel Adapter sold?

The notice names Amazon. Products bought elsewhere are covered too if they match the details listed.

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