Product recallOPSS
Virosmart VS-300 ULV Fogging Machine recalled over an electric shock risk
Product recall for Virosmart VS-300 ULV Fogging Machine presenting a medium risk of electric shock.
Product image from the OPSS safety notice 
Check your product
Only products that match these details are covered. Have your pack in front of you.
1 identifier listed for this notice.
Virosmart VS-300 ULV Fogging Machine
- Item or listing codeOn the box, the label, or the order page where you bought it.
- V9044
- Sold betweenCompare with your receipt or order date.
- Products sold between 1 May and 7 September 2020.
What to do now
The hazard with Virosmart VS-300 ULV Fogging Machine is electric shock: it does not meet the safety requirements that keep live parts away from fingers.
- Unplug it now and put it away where nobody will plug it back in.
- Do not open it up or try to repair it yourself.
- Follow the corrective action in the notice: a refund, repair or replacement from the business.
- If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.
Why it matters. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.
If someone has been hurt
Look out for
- burns where the current entered or left the body
- tingling, numbness or muscle pain
Get help urgently
- anyone who has had a mains shock and is confused, has chest pain, an irregular heartbeat or burns — call 999. Do not touch them until the power is off
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Refunds, repairs and replacements
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it.
If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
From the official notice
Published by the Office for Product Safety and Standards (opss-1d28r16). Quoted as issued.
Summary
Product recall for Virosmart VS-300 ULV Fogging Machine presenting a medium risk of electric shock.
The risk
The product has been identified as presenting a medium risk of electric shock as a number of products sold between 1 May and 7 September 2020 have non-compliant plugs which can expose live wiring at the base of the plug. If a user touches the plug when in use, they may receive an electric shock.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Action taken
Select products manufactured before September 2020 are being recalled to have plugs replaced.
Advice to consumers
Select products manufactured before September 2020 are being recalled to have plugs replaced. For further information, please access the Virosmart website .
Additional information
PSD case number: 2111-0379a
Notified by: Local Authority Trading Standards
Product description
Mains-powered blue fogging machine with black spout and carry handle and 3l white water container on rear of product. Product includes an 8m electrical lead.
Open the OPSS notice
Questions
Why has Virosmart VS-300 ULV Fogging Machine been recalled?
The hazard with Virosmart VS-300 ULV Fogging Machine is electric shock: it does not meet the safety requirements that keep live parts away from fingers. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.
How do I know if my product is affected?
Compare the item or listing code and sold between on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Unplug it now and put it away where nobody will plug it back in. Do not open it up or try to repair it yourself.
Can I get a refund or a repair?
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it. If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
