Product recallOPSS
Virosmart VS-500 ULV Fogging Machine recalled over an electric shock risk
Product recall for Virosmart VS-500 ULV Fogging Machine presenting a medium risk of electric shock.
Product image from the OPSS safety notice 
Check your product
Only products that match these details are covered. Have your pack in front of you.
1 identifier listed for this notice.
Virosmart VS-500 ULV Fogging Machine
- Item or listing codeOn the box, the label, or the order page where you bought it.
- V8988
- Sold betweenCompare with your receipt or order date.
- 1 May to 7 September 2020.
What to do now
Virosmart VS-500 ULV Fogging Machine could give an electric shock. Live parts may be reachable, or the insulation or earthing may not be good enough.
- Switch it off at the wall and unplug it. Do not use it again, even briefly.
- Do not attempt a home repair or a different plug.
- Use the contact details in the official notice to arrange a refund, repair or replacement.
- Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.
Why it matters. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.
If someone has been hurt
Look out for
- burns where the current entered or left the body
- tingling, numbness or muscle pain
Get help urgently
- anyone who has had a mains shock and is confused, has chest pain, an irregular heartbeat or burns — call 999. Do not touch them until the power is off
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Refunds, repairs and replacements
In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies.
Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.
From the official notice
Published by the Office for Product Safety and Standards (opss-ob4vyp). Quoted as issued.
Summary
Product recall for Virosmart VS-500 ULV Fogging Machine presenting a medium risk of electric shock.
The risk
The product has been identified as presenting a medium risk of electric shock as a number of products sold between 1 May and 7 September 2020 have non-compliant plugs which can expose live wiring at the base of the plug. If a user touches the plug when in use, they may receive an electric shock.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Action taken
Select products manufactured before September 2020 are being recalled to have plugs replaced.
Advice to consumers
Select products manufactured before September 2020 are being recalled to have plugs replaced. For further information, please access the Virosmart website .
Additional information
PSD case number: 2111-0379b
Notified by: Local Authority Trading Standards
Product description
Black product with 5 litre water container and 8m mains lead on black frame.
Open the OPSS notice
Questions
Why has Virosmart VS-500 ULV Fogging Machine been recalled?
Virosmart VS-500 ULV Fogging Machine could give an electric shock. Live parts may be reachable, or the insulation or earthing may not be good enough. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.
How do I know if my product is affected?
Compare the item or listing code and sold between on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Switch it off at the wall and unplug it. Do not use it again, even briefly. Do not attempt a home repair or a different plug.
Can I get a refund or a repair?
In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies. Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.
