Product safety reportOPSS
Welding Machine ARC-250 safety warning over a burns risk
Product Safety Report for Welding Machine ARC-250 presenting a high risk of burns as the product has no over-current protection which can cause a fire.
What to do now
The hazard with Welding Machine ARC-250 is heat: surfaces, steam or contents could burn the user.
- Turn it off, unplug it and let it cool before packing it away.
- Keep it out of children’s reach until it has gone back.
- The marketplace has removed the listing. Contact the seller through your order history to ask for a refund.
- Report it to Trading Standards through the Citizens Advice consumer service if the seller does not respond.
Why it matters. Burns from appliances and heating products are common, and children are the most likely to be hurt.
If someone has been hurt
Look out for
- for a burn: cool it under cool or lukewarm running water for 20 minutes and cover it loosely with cling film
Get help urgently
- large or deep burns, burns on the face, hands or genitals, or any burn on a child — go to A&E or call 999
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Getting your money back
Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme.
Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.
From the official notice
Published by the Office for Product Safety and Standards (2204-0252). Quoted as issued.
Summary
Product Safety Report for Welding Machine ARC-250 presenting a high risk of burns as the product has no over-current protection which can cause a fire.
The risk
The fuse supplied with the plug has the wire soldered to the outside of the casing, which means it bypasses the fuses’ function and provides no over-current protection which can cause a fire and explosion.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Action taken
Destruction of the product
Advice to consumers
Destruction of the product
Additional information
PSD case number: 2204-0252
Notified by: Local Authority Trading Standards
Product description
Yellow metal welder, marked with brand/model supplied in plain carboard box
Open the OPSS notice
Questions
Why has Welding Machine ARC-250 been reported?
The hazard with Welding Machine ARC-250 is heat: surfaces, steam or contents could burn the user. Burns from appliances and heating products are common, and children are the most likely to be hurt.
How do I know if my product is affected?
The notice describes the affected product rather than listing codes. Compare the product name, pack size and where you bought it with the official notice.
What should I do now?
Turn it off, unplug it and let it cool before packing it away. Keep it out of children’s reach until it has gone back.
Can I get a refund or a repair?
Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme. Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.
