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Product safety reportOPSS

WERFACTORY Table Lamp, S160G80T28 sold on Amazon safety warning over an electric shock risk

Electric shockSerious risk

Product Safety Report for WERFACTORY Table Lamp presenting a serious risk of electric shock.

  • WERFACTORY Table Lamp, S160G80T28 sold on Amazon: photo 1 of 2 from the OPSS notice of 4 Oct 2024
    Product image from the OPSS safety notice
  • WERFACTORY Table Lamp, S160G80T28 sold on Amazon: photo 2 of 2 from the OPSS notice of 4 Oct 2024

Check your product

Only products that match these details are covered. Have your pack in front of you.

4 identifiers listed for this notice.

  • WERFACTORY Table Lamp, S160G80T28 sold on Amazon

    BarcodeThe long number printed under the barcode.
    • X0010DOTVZ
    ModelOn the rating label, base, back or box.
    • S160G80T28
    Item or listing codeOn the box, the label, or the order page where you bought it.
    • B08BX5687P
    • B08BTTRTVD

What to do now

An electrical fault in the design or build of WERFACTORY Table Lamp, S160G80T28 sold on Amazon means it could shock the person using it.

  1. Unplug it now and put it away where nobody will plug it back in.
  2. Do not open it up or try to repair it yourself.
  3. The marketplace has removed the listing. Contact the seller through your order history to ask for a refund.
  4. Report it to Trading Standards through the Citizens Advice consumer service if the seller does not respond.

Why it matters. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.

If someone has been hurt

Look out for

  • burns where the current entered or left the body
  • tingling, numbness or muscle pain

Get help urgently

  • anyone who has had a mains shock and is confused, has chest pain, an irregular heartbeat or burns — call 999. Do not touch them until the power is off

This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.

Getting your money back

Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme.

Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.

From the official notice

Published by the Office for Product Safety and Standards (2409-0106). Quoted as issued.

Summary

Product Safety Report for WERFACTORY Table Lamp presenting a serious risk of electric shock.

The risk

This product presents a serious risk of electric shock because it was supplied with inadequate insulation. Over time the insulation poses the risk of breaking down, subsequently allowing live wires to touch the accessible live parts. The consumer may not realise the product is live once connected to a power source and therefore is at risk of receiving an electric shock.

The product does not meet the regulations of the Electrical Equipment (Safety) Regulations 2016.

Action taken

The import has been rejected at the border and destroyed.

Advice to consumers

The import has been rejected at the border and destroyed.

Additional information

PSD number: 2409-0106

Notified by: Local Authority Trading Standards

Product description

A standing table lamp with wall plug.

Open the OPSS notice

Questions

Why has WERFACTORY Table Lamp, S160G80T28 sold on Amazon been reported?

An electrical fault in the design or build of WERFACTORY Table Lamp, S160G80T28 sold on Amazon means it could shock the person using it. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.

How do I know if my product is affected?

Compare the barcode, model and item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Unplug it now and put it away where nobody will plug it back in. Do not open it up or try to repair it yourself.

Can I get a refund or a repair?

Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme. Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.

Where was WERFACTORY Table Lamp, S160G80T28 sold on Amazon sold?

The notice names Amazon. Products bought elsewhere are covered too if they match the details listed.

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