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Product recallOPSS

Wurth Stretch X Electric SB P E FO WRU Safety Shoe recalled over an electric shock risk

Electric shockHigh risk

Product Recall for Wurth Stretch X Electric SB P E FO WRU Safety Shoe presenting a high risk of electric shock.

  • Wurth Stretch X Electric SB P E FO WRU Safety Shoe: photo from the OPSS notice of 3 Oct 2024
    Product image from the OPSS safety notice

Check your product

Only products that match these details are covered. Have your pack in front of you.

13 identifiers listed for this notice.

  • Wurth Stretch X Electric SB P E FO WRU Safety Shoe

    ModelOn the rating label, base, back or box.
    • M414011036
    • M414011037
    • M414011038
    • M414011039
    • M414011040
    • M414011041
    • M414011042
    • M414011043
    • M414011044
    • M414011045
    • M414011046
    • M414011047
    • M414011048

What to do now

Wurth Stretch X Electric SB P E FO WRU Safety Shoe could give an electric shock. Live parts may be reachable, or the insulation or earthing may not be good enough.

  1. Unplug it now and put it away where nobody will plug it back in.
  2. Do not open it up or try to repair it yourself.
  3. Use the contact details in the official notice to arrange a refund, repair or replacement.
  4. If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.

Why it matters. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.

If someone has been hurt

Look out for

  • burns where the current entered or left the body
  • tingling, numbness or muscle pain

Get help urgently

  • anyone who has had a mains shock and is confused, has chest pain, an irregular heartbeat or burns — call 999. Do not touch them until the power is off

This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.

Refunds, repairs and replacements

In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies.

Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.

From the official notice

Published by the Office for Product Safety and Standards (2408-0116). Quoted as issued.

Summary

Product Recall for Wurth Stretch X Electric SB P E FO WRU Safety Shoe presenting a high risk of electric shock.

The risk

The product is intended to provide protection against electrical hazards by meeting requirements of BS EN50321. It has not completed the appropriate conformity assessment procedure as Category III PPE to demonstrate that it provides this protection.

The product does not meet the requirements of Regulation 2016/425 when used as intended in electrical environments. The product is only certified as a basic safety boot.

Action taken

Recall from the product end from users.

Advice to consumers

The product has been recalled from end users.

Additional information

PSD case number: 2408-0116

Notified by: Health and Safety Executive

Product description

Grey, black and fluorescent yellow Wurth Safety Shoe marketed as providing protection in electrical environments.

Open the OPSS notice

Questions

Why has Wurth Stretch X Electric SB P E FO WRU Safety Shoe been recalled?

Wurth Stretch X Electric SB P E FO WRU Safety Shoe could give an electric shock. Live parts may be reachable, or the insulation or earthing may not be good enough. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.

How do I know if my product is affected?

Compare the model on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Unplug it now and put it away where nobody will plug it back in. Do not open it up or try to repair it yourself.

Can I get a refund or a repair?

In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies. Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.

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