Product safety reportOPSS
Zoeller Lifting Systems safety warning over an injury risk
Product Safety Report for Zoeller Lifting Systems presenting a high risk of injuries.
Product image from the OPSS safety notice 
Check your product
Only products that match these details are covered. Have your pack in front of you.
6 identifiers listed for this notice.
Zoeller Lifting Systems
- ModelOn the rating label, base, back or box.
- Including
- but not limited to
- 2405 (Rotary 3)
- 2418 (Rotary)
- 2301 (Delta)
- Date codeOn the product, its label or its packaging.
- 2017 to present
What to do now
The risk with Zoeller Lifting Systems is physical injury.
- Stop using it.
- Read the corrective action below: some notices offer a fix rather than a return.
- This is a safety report rather than a manufacturer recall: the listing has been taken down, but the seller may not contact you. Get in touch with the seller through the marketplace.
- If you cannot reach the seller, Trading Standards can be told through Citizens Advice.
Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
Getting your money back
Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order.
If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.
From the official notice
Published by the Office for Product Safety and Standards (2603-0140). Quoted as issued.
Summary
Product Safety Report for Zoeller Lifting Systems presenting a high risk of injuries.
The risk
When in automatic mode, if a person enters the area under the lifting chair during the upward part of the lifting cycle they could, in specific circumstances, remain undetected by the working area protection device.
This is due to a blind zone extending 500mm from the face of the two circular ultrasonic sensors underneath the lifting chair.
A person within this blind zone when the downward movement starts may not be detected, resulting in them being struck or crushed by the descending machinery and / or load.
Users are reminded that the equipment must be operated in accordance with the operating instructions, user manuals and training provided, and that entry into the working area should be avoided while the machine is in automatic mode.
The product does not meet the requirements of the Supply of Machinery (Safety) Regulations 2008.
Action taken
Customers are being warned of the risk and supplied with technical bulletins, updated user guidance and safety information.
Advice to consumers
Warning customers of the risks.
The UK supplier, Faun Zoeller (UK) Limited, is issuing a technical bulletin to all known customers supplied with affected machines manufactured within the last eight years.
Updated user guidance and safety information will be provided to reinforce safe operating practices and awareness of the working area risks during the lifting cycle.
We recommend owners of RCV’s incorporating lifting systems with this type of working area protection contact their supplier for further information if they have not already been contacted.
Additional information
PSD notification number: 2603-0140
Notified by: Health and Safety Executive
Product description
Rear mounted refuse container lifting devices. Supplied incorporated with various compaction bodies of refuse collection vehicles (RCVs).
Open the OPSS notice
Questions
Why has Zoeller Lifting Systems been reported?
The risk with Zoeller Lifting Systems is physical injury. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
How do I know if my product is affected?
Compare the model and date code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Stop using it. Read the corrective action below: some notices offer a fix rather than a return.
Can I get a refund or a repair?
Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order. If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.
