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Product recallOPSS

Anker 321 Power Bank (PowerCore 5K, Black) A1112 recalled over a fire risk

Fire or overheating

Product Recall for Anker 321 Power Bank (PowerCore 5K, Black) A1112 presenting a risk of fire.

Check your product

Only products that match these details are covered. Have your pack in front of you.

2 identifiers listed for this notice.

  • Anker 321 Power Bank (PowerCore 5K, Black) A1112

    Batch codePrinted on the pack, often next to the date mark. It may start with L or LOT.
    • 22D51
    ModelOn the rating label, base, back or box.
    • 321

What to do now

Anker 321 Power Bank (PowerCore 5K, Black) A1112 could overheat or catch fire.

  1. Unplug it and do not charge it again.
  2. Store it away from anything that burns until you can return or dispose of it. Batteries should go to a battery recycling point, not the household bin.
  3. Use the contact details in the official notice to arrange a refund, repair or replacement.
  4. If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.

Why it matters. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.

If someone has been hurt

Look out for

  • make sure you have working smoke alarms

Get help urgently

  • if it starts to smoke, smell of burning or catch fire, get everyone out and call 999

This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.

Refunds, repairs and replacements

In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies.

Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.

From the official notice

Published by the Office for Product Safety and Standards (2406-0051). Quoted as issued.

Summary

Product Recall for Anker 321 Power Bank (PowerCore 5K, Black) A1112 presenting a risk of fire.

The risk

The product presents a risk of fire as the lithium-ion battery may overheat, causing the product to ignite.

The product does not meet the requirements of the General Product Safety Regulations 2005.

Action taken

The product has been recalled from end users.

Advice to consumers

Owners should stop using the product immediately.

The product has been recalled from end users by the manufacturer. For further information, including on how to identify whether your power bank is affected, access the Anker website at: https://www.anker.com/uk/a1112-recall

Owners should not dispose of lithium-ion batteries in normal household waste. For further information on household waste, including on local sites accepting lithium-ion batteries for safe disposal, access the following Gov.uk webpage: https://www.gov.uk/dispose-household-waste

Additional information

PSD number: 2406-0051

Notified by: Local Authority Trading Standards

Product description

Black portable power bank. Affected products were purchased between 1 March 2023 and 6 June 2024.

Open the OPSS notice

Questions

Why has Anker 321 Power Bank (PowerCore 5K, Black) A1112 been recalled?

Anker 321 Power Bank (PowerCore 5K, Black) A1112 could overheat or catch fire. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.

How do I know if my product is affected?

Compare the batch code and model on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Unplug it and do not charge it again. Store it away from anything that burns until you can return or dispose of it. Batteries should go to a battery recycling point, not the household bin.

Can I get a refund or a repair?

In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies. Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.

Where was Anker 321 Power Bank (PowerCore 5K, Black) A1112 sold?

The notice names Amazon. Products bought elsewhere are covered too if they match the details listed.

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