Product recallOPSS
AnkerWork A3302 PowerConf S3 Speakerphone recalled over a fire risk
Product Recall for AnkerWork A3302 PowerConf S3 Speakerphone presenting a risk of fire.
Product image from the OPSS safety notice 
Check your product
Only products that match these details are covered. Have your pack in front of you.
2 identifiers listed for this notice.
AnkerWork A3302 PowerConf S3 Speakerphone
- Batch codePrinted on the pack, often next to the date mark. It may start with L or LOT.
- 22D51
- ModelOn the rating label, base, back or box.
- A3302
What to do now
AnkerWork A3302 PowerConf S3 Speakerphone has been flagged because it could start a fire in the home.
- Stop using and charging it now, and unplug it.
- Keep it somewhere cool and clear of soft furnishings. Never put lithium batteries in the household bin.
- Contact Anker or the shop you bought it from to arrange the remedy set out in the notice.
- Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.
Why it matters. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
If someone has been hurt
Look out for
- make sure you have working smoke alarms
Get help urgently
- if it starts to smoke, smell of burning or catch fire, get everyone out and call 999
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Refunds, repairs and replacements
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought.
If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
From the official notice
Published by the Office for Product Safety and Standards (2406-0051). Quoted as issued.
Summary
Product Recall for AnkerWork A3302 PowerConf S3 Speakerphone presenting a risk of fire.
The risk
The product presents a risk of fire as the lithium-ion battery may overheat, causing the product to ignite.
The product does not meet the requirements of the General Product Safety Regulations 2005.
Action taken
The product has been recalled from end users.
Advice to consumers
Owners should stop using the product immediately.
The product has been recalled from end users by the manufacturer. For further information, including on how to identify whether your portable speakerphone is affected, access the AnkerWork website at: https://uk.ankerwork.com/pages/a3302-recall
Owners should not dispose of lithium-ion batteries in normal household waste. For further information on household waste, including on local sites accepting lithium-ion batteries for safe disposal, access the following Gov.uk webpage: https://www.gov.uk/dispose-household-waste
Additional information
PSD number: 2406-0051
Notified by: Local Authority Trading Standards
Product description
A black portable conference speaker with central control buttons packaged in a light blue cardboard box. Affected products were manufactured between March 2023 and April 2023.
Open the OPSS notice
Questions
Why has AnkerWork A3302 PowerConf S3 Speakerphone been recalled?
AnkerWork A3302 PowerConf S3 Speakerphone has been flagged because it could start a fire in the home. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
How do I know if my product is affected?
Compare the batch code and model on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Stop using and charging it now, and unplug it. Keep it somewhere cool and clear of soft furnishings. Never put lithium batteries in the household bin.
Can I get a refund or a repair?
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought. If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
Where was AnkerWork A3302 PowerConf S3 Speakerphone sold?
The notice names Amazon. Products bought elsewhere are covered too if they match the details listed.
