Product recallOPSS
Avionaut Dock 2 Isofix Children's Car Seat Base recalled over an injury risk
Product Recall for Avionaut Dock 2 Isofix Children's Car Seat Bases presenting a risk of injuries.
Product image from the OPSS safety notice
Check your product
Only products that match these details are covered. Have your pack in front of you.
3 identifiers listed for this notice.
Avionaut Dock 2 Isofix Children's Car Seat Base
- BarcodeThe long number printed under the barcode.
- 5907603464107
- Batch codePrinted on the pack, often next to the date mark. It may start with L or LOT.
- 1929/24, 5711/24, 6745/24, 8234/24 - The batch number can be found at the bottom of the base or on transport packaging.
- ModelOn the rating label, base, back or box.
- 04527 AV-169
- Sold betweenCompare with your receipt or order date.
- 24th April 2024 to 26th June 2024. The safety risk only applies to products purchased within this sales period.
What to do now
The risk with Avionaut Dock 2 Isofix Children's Car Seat Base is physical injury.
- Stop using it.
- Read the corrective action below: some notices offer a fix rather than a return.
- Follow the corrective action in the notice: a refund, repair or replacement from Avionaut.
- Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.
Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
Refunds, repairs and replacements
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it.
If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
From the official notice
Published by the Office for Product Safety and Standards (2409-0153). Quoted as issued.
Summary
Product Recall for Avionaut Dock 2 Isofix Children's Car Seat Bases presenting a risk of injuries.
The risk
The affected products present a risk of injuries due to an installation error that could potentially result in the seat dislodging from the base. Should the seat detach from the base whilst in use or during a car accident, there is an increased risk that the user could sustain injuries.
The affected products do not meet the requirements of the General Product Safety Regulations 2005.
Action taken
The product has been recalled from end users.
Advice to consumers
The affected products have been recalled from end users.
The affected seats will be collected, analysed and returned to the owner by Avionaut.
Consumers are advised to check their Dock 2 model and batch number and contact Avionaut for service action should their base be included. Avionaut can be contacted via email on service@avionaut.com, or consumers can complete online service form at the following link: https://avionaut.com/contact/
For further information, please access the Avionaut webpage at the following link: https://avionaut.com/voluntary-service-action-for-avionaut-dock-2-base/
Additional information
PSD notification number: 2409-0153
Notified by: Local Authority Trading Standards
Product description
A black and silver children’s car seat ISOFIX base.
Open the OPSS notice
Questions
Why has Avionaut Dock 2 Isofix Children's Car Seat Base been recalled?
The risk with Avionaut Dock 2 Isofix Children's Car Seat Base is physical injury. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
How do I know if my product is affected?
Compare the barcode, batch code, model and sold between on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Stop using it. Read the corrective action below: some notices offer a fix rather than a return.
Can I get a refund or a repair?
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it. If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
