Product recallOPSS
Salsa Rangefinder 2.1 Advent and Salsa Rangefinder Deore Bicycles recalled over an injury risk
Product Recall for Salsa Rangefinder 2.1 Advent and Salsa Rangefinder Deore Bicycles presenting a risk of injuries.
Check your product
Only products that match these details are covered. Have your pack in front of you.
Various models of Salsa branded Rangefinder 2.1 Advent X29 and Rangefinder Deore 11 bicycles.
- Sold betweenCompare with your receipt or order date.
- Affected products were sold from 2023 onwards.
What to do now
The risk with Salsa Rangefinder 2.1 Advent and Salsa Rangefinder Deore Bicycles is physical injury.
- Put it out of use now.
- Check whether the notice offers a repair or replacement part before you discard it.
- Follow the corrective action in the notice: a refund, repair or replacement from Salsa.
- If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.
Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
Refunds, repairs and replacements
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it.
If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
From the official notice
Published by the Office for Product Safety and Standards (2409-0119). Quoted as issued.
Summary
Product Recall for Salsa Rangefinder 2.1 Advent and Salsa Rangefinder Deore Bicycles presenting a risk of injuries.
The risk
The affected products present a risk of injuries as it has been identified that during a specification change, an incorrect brake rotor was fitted to the bicycles. In addition to the specification change, a 1mm spacer was added to the brake caliper, which causes the brake pads to sit slightly high on the rotor. As a result, the brakes may not function properly, potentially leading to the user falling or injuring themselves.
The affected bicycles do not meet the requirements of the General Product Safety Regulations 2005.
Action taken
The product has been recalled from end users.
Advice to consumers
The affected products have been recalled from end users.
Affected consumers are advised to contact their place of purchase to receive a replacement 180mm front brake rotor and have a new brake adaptor and appropriate mount installed. A 160mm rear brake rotor will also be supplied to brand match front and rear.
For further information, please access the Lyon Equipment site here: https://www.lyon.co.uk/product-notices
Additional information
PSD notification number: 2409-0119
Notified by: Local Authority Trading Standards
Product description
Various models of Salsa branded Rangefinder 2.1 Advent X29 and Rangefinder Deore 11 bicycles.
Open the OPSS notice
Questions
Why has Salsa Rangefinder 2.1 Advent and Salsa Rangefinder Deore Bicycles been recalled?
The risk with Salsa Rangefinder 2.1 Advent and Salsa Rangefinder Deore Bicycles is physical injury. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
How do I know if my product is affected?
Compare the sold between on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Put it out of use now. Check whether the notice offers a repair or replacement part before you discard it.
Can I get a refund or a repair?
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it. If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
