Product recallOPSS
Salsa Rangefinder Deore 12 29 Bicycles (Tan) recalled over an injury risk
Product Recall of Salsa Rangefinder Deore 12 29 Bicycles (Tan) presenting a risk of injuries.
Check your product
Only products that match these details are covered. Have your pack in front of you.
Various sizes of Salsa Rangefinder Deore 12 29 bicycles in tan colour.
- Sold betweenCompare with your receipt or order date.
- Affected products were sold from 2023 onwards.
What to do now
Salsa Rangefinder Deore 12 29 Bicycles (Tan) has been reported because it could hurt the person using it.
- Stop using it.
- Read the corrective action below: some notices offer a fix rather than a return.
- Contact Salsa or the shop you bought it from to arrange the remedy set out in the notice.
- Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.
Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
Refunds, repairs and replacements
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought.
If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
From the official notice
Published by the Office for Product Safety and Standards (2409-0121). Quoted as issued.
Summary
Product Recall of Salsa Rangefinder Deore 12 29 Bicycles (Tan) presenting a risk of injuries.
The risk
The affected products present a risk of injuries as it has been identified that an in-line brake specification change to include Promax brakes has resulted in the brake rotor and specified brake pad not being compatible. As a result, the brakes may not function properly, potentially leading to the user falling or injuring themselves.
The affected bicycles do not meet the requirements of the General Product Safety Regulations 2005.
Action taken
The product has been recalled from end users.
Advice to consumers
The affected products have been recalled from end users.
Affected consumers are advised to contact their place of purchase to get the brake pads replaced on their bicycle.
For further information, please access the Lyon Equipment webpage at the following link: https://www.lyon.co.uk/product-notices
Additional information
PSD notification number: 2409-0121
Notified by: Local Authority Trading Standards
Product description
Various sizes of Salsa Rangefinder Deore 12 29 bicycles in tan colour.
Open the OPSS notice
Questions
Why has Salsa Rangefinder Deore 12 29 Bicycles (Tan) been recalled?
Salsa Rangefinder Deore 12 29 Bicycles (Tan) has been reported because it could hurt the person using it. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
How do I know if my product is affected?
Compare the sold between on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Stop using it. Read the corrective action below: some notices offer a fix rather than a return.
Can I get a refund or a repair?
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought. If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
