Product safety reportOPSS
Mastela Baby Swing Chair 3-in-1 safety warning over an injury risk
Product Safety Report for Mastela Baby Swing Chair 3-in-1 presenting a high risk of injuries.
Product image from the OPSS safety notice 
Check your product
Only products that match these details are covered. Have your pack in front of you.
1 identifier listed for this notice.
Mastela Baby Swing Chair 3-in-1
- BarcodeThe long number printed under the barcode.
- 6946943881051
What to do now
Mastela Baby Swing Chair 3-in-1 could cause injury, for example from sharp edges, parts breaking, or the product failing in use.
- Stop using it.
- Read the corrective action below: some notices offer a fix rather than a return.
- Because the product was found unsafe on an online marketplace, use the platform’s order page to contact the seller.
- If you cannot reach the seller, Trading Standards can be told through Citizens Advice.
Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
Getting your money back
A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection.
If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.
From the official notice
Published by the Office for Product Safety and Standards (2406-0078). Quoted as issued.
Summary
Product Safety Report for Mastela Baby Swing Chair 3-in-1 presenting a high risk of injuries.
The risk
This product presents a high risk of injuries as it has been identified as insufficiently stable. If the consumer were to place their child in the swing chair and leave them unattended for any period of time, the chair may tip over and cause the user to receive injuries.
This product does not meet the requirements of the General Product Safety Regulations 2005.
Action taken
The import has been rejected at the border and destroyed.
Advice to consumers
The import has been rejected at the border and destroyed.
Additional information
PSD notification number: 2406-0078
Notified by: Local Authority Trading Standards
Product description
A baby swinging rocking chair bassinet with canopy and mosquito net. Marked as suitable for children aged 0-3, and from 6-40lbs.
Open the OPSS notice
Questions
Why has Mastela Baby Swing Chair 3-in-1 been reported?
Mastela Baby Swing Chair 3-in-1 could cause injury, for example from sharp edges, parts breaking, or the product failing in use. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
How do I know if my product is affected?
Compare the barcode on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Stop using it. Read the corrective action below: some notices offer a fix rather than a return.
Can I get a refund or a repair?
A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection. If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.
