Product safety reportOPSS
Black and white portable heater sold via Amazon (B0BRW4YQ7S) safety warning over a fire risk
Product Safety Report for Black and white portable heater sold via Amazon presenting a serious risk of fire.
Product image from the OPSS safety notice 
Check your product
Only products that match these details are covered. Have your pack in front of you.
2 identifiers listed for this notice.
Black and white portable heater sold via Amazon (B0BRW4YQ7S)
- BarcodeThe long number printed under the barcode.
- 9559976086668
- Item or listing codeOn the box, the label, or the order page where you bought it.
- B0BRW4YQ7S
What to do now
Black and white portable heater sold via Amazon (B0BRW4YQ7S) could overheat or catch fire.
- Unplug it and do not charge it again.
- Store it away from anything that burns until you can return or dispose of it. Batteries should go to a battery recycling point, not the household bin.
- Because the product was found unsafe on an online marketplace, use the platform’s order page to contact the seller.
- Report it to Trading Standards through the Citizens Advice consumer service if the seller does not respond.
Why it matters. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
If someone has been hurt
Look out for
- make sure you have working smoke alarms
Get help urgently
- if it starts to smoke, smell of burning or catch fire, get everyone out and call 999
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Getting your money back
A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection.
If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.
From the official notice
Published by the Office for Product Safety and Standards (2301-0086). Quoted as issued.
Summary
Product Safety Report for Black and white portable heater sold via Amazon presenting a serious risk of fire.
The risk
The product presents a serious risk of fire as the internal and external build quality is poor. Externally, it was found that the grill cover over the heater matrix could be removed by hand and the buttons could be pushed into the product. The buttons on the front panel were recessed and were often lower than the surrounding case. The internal build quality was also found to have issues, with one connector not being used and wires being soldered directly to the PCB, with no secondary form of fixing. The plug face did not meet the dimensional requirements of BS 1363 because the live and neutral pins were too close together. The edge of the live and neutral pins were less than the required 9.5mm to the edge of the plug face. This means that the plug may not make proper contact with the socket, which could result in the socket overheating and potentially catching fire. Also, the earth pin was sleeved, which is not permitted. The product was also missing some of the required documentation and markings.
The product does not comply with The Electrical Equipment (Safety) Regulations 2016.
Action taken
Import rejected at the border. Destruction of the product. Removal of the listing by the online marketplace.
Advice to consumers
Import rejected at the border. Destruction of the product. Removal of the listing by the online marketplace (Amazon).
Additional information
PSD case number: 2301-0086
Notified by: Local Authority Trading Standards.
Product description
Small electric, black and white fan heater that plugs into a wall. Includes a remote to control the product
Open the OPSS notice
Questions
Why has Black and white portable heater sold via Amazon (B0BRW4YQ7S) been reported?
Black and white portable heater sold via Amazon (B0BRW4YQ7S) could overheat or catch fire. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
How do I know if my product is affected?
Compare the barcode and item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Unplug it and do not charge it again. Store it away from anything that burns until you can return or dispose of it. Batteries should go to a battery recycling point, not the household bin.
Can I get a refund or a repair?
A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection. If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.
Where was Black and white portable heater sold via Amazon (B0BRW4YQ7S) sold?
The notice names Amazon. Products bought elsewhere are covered too if they match the details listed.
