Product safety reportOPSS
TS-branded Upholstered Sofas and Chairs safety warning over a fire risk
Product Safety Report for TS-branded Upholstered Sofas and Chairs presenting a high risk of fire.
Product image from the OPSS safety notice 
What to do now
The risk with TS-branded Upholstered Sofas and Chairs is fire: a fault could cause it to overheat, melt or ignite.
- Stop using and charging it now, and unplug it.
- Keep it somewhere cool and clear of soft furnishings. Never put lithium batteries in the household bin.
- This is a safety report rather than a manufacturer recall: the listing has been taken down, but the seller may not contact you. Get in touch with the seller through the marketplace.
- If you cannot reach the seller, Trading Standards can be told through Citizens Advice.
Why it matters. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
If someone has been hurt
Look out for
- make sure you have working smoke alarms
Get help urgently
- if it starts to smoke, smell of burning or catch fire, get everyone out and call 999
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Getting your money back
Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order.
If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.
From the official notice
Published by the Office for Product Safety and Standards (2302-0064). Quoted as issued.
Summary
Product Safety Report for TS-branded Upholstered Sofas and Chairs presenting a high risk of fire.
The risk
The product has been identified as presenting a high risk of fire as the foam and covers fail to meet the requirements of the relevant standard BS5852. If the cover or filling of the sofa or chair came into contact with a naked flame, it would catch fire and continue to flame.
The product does not meet the requirements of the Furniture and Furnishings (Fire) (Safety) Regulations 1988.
Action taken
The product is subject to a recall. As the company is in administration, consumers who have affected products will be contacted by the administrator with further details.
Advice to consumers
The product is subject to a recall. As the company is in administration, consumers who have affected products will be contacted by the administrator with further details.
Additional information
PSD case number: 2302-0064
Notified by: Local Authority Trading Standards.
Product description
Products in scope of the safety risk all possess the brand name TS.
Open the OPSS notice
Questions
Why has TS-branded Upholstered Sofas and Chairs been reported?
The risk with TS-branded Upholstered Sofas and Chairs is fire: a fault could cause it to overheat, melt or ignite. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
How do I know if my product is affected?
The notice describes the affected product rather than listing codes. Compare the product name, pack size and where you bought it with the official notice.
What should I do now?
Stop using and charging it now, and unplug it. Keep it somewhere cool and clear of soft furnishings. Never put lithium batteries in the household bin.
Can I get a refund or a repair?
Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order. If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.
