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Product recallOPSS

WAI EVCUK216WC Type 2 Female to UK Plug, Electric Vehicle Charging Cable recalled over a fire risk

Fire or overheatingSerious risk

Product Recall for WAI EVCUK216WC Type 2 Female to UK Plug, Electric Vehicle Charging Cable presenting a serious risk of fire.

  • WAI EVCUK216WC Type 2 Female to UK Plug, Electric Vehicle Charging Cable: photo 1 of 2 from the OPSS notice of 24 Feb 2023
    Product image from the OPSS safety notice
  • WAI EVCUK216WC Type 2 Female to UK Plug, Electric Vehicle Charging Cable: photo 2 of 2 from the OPSS notice of 24 Feb 2023

Check your product

Only products that match these details are covered. Have your pack in front of you.

1 identifier listed for this notice.

  • WAI EVCUK216WC Type 2 Female to UK Plug, Electric Vehicle Charging Cable

    BarcodeThe long number printed under the barcode.
    • 193641184533

What to do now

WAI EVCUK216WC Type 2 Female to UK Plug, Electric Vehicle Charging has been flagged because it could start a fire in the home.

  1. Stop using and charging it now, and unplug it.
  2. Keep it somewhere cool and clear of soft furnishings. Never put lithium batteries in the household bin.
  3. Contact WAI or the shop you bought it from to arrange the remedy set out in the notice.
  4. Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.

Why it matters. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.

If someone has been hurt

Look out for

  • make sure you have working smoke alarms

Get help urgently

  • if it starts to smoke, smell of burning or catch fire, get everyone out and call 999

This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.

Refunds, repairs and replacements

Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought.

If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.

From the official notice

Published by the Office for Product Safety and Standards (2210-0112). Quoted as issued.

Summary

Product Recall for WAI EVCUK216WC Type 2 Female to UK Plug, Electric Vehicle Charging Cable presenting a serious risk of fire.

The risk

The product presents a serious risk of fire. When tested, the fuse clamps were not clamping the BS1362 fuse sufficiently enough to cause a reliable connection. Therefore, arcing caused very high temperatures in the fuse housing, which could cause damage to the BS1363 moulded plug or result in a fire. The product was also missing some of the required documentation and markings.

The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.

Action taken

Recall of the product from end users.

Advice to consumers

Recall of the product from end users.

The listing has been removed by the online marketplace (Amazon).

Additional information

PSD case number: 2210-0112

Notified by: Local Authority Trading Standards

Product description

Black and white, WAI wall plugging charger for electrical vehicles

Open the OPSS notice

Questions

Why has WAI EVCUK216WC Type 2 Female to UK Plug, Electric Vehicle Charging been recalled?

WAI EVCUK216WC Type 2 Female to UK Plug, Electric Vehicle Charging has been flagged because it could start a fire in the home. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.

How do I know if my product is affected?

Compare the barcode on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Stop using and charging it now, and unplug it. Keep it somewhere cool and clear of soft furnishings. Never put lithium batteries in the household bin.

Can I get a refund or a repair?

Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought. If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.

Where was WAI EVCUK216WC Type 2 Female to UK Plug, Electric Vehicle Charging sold?

The notice names Amazon. Products bought elsewhere are covered too if they match the details listed.

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