Product recallOPSS
Black Diamond Equipment Neve Strap Crampons (Green 2024 Version) recalled over an injury risk
Product Recall for Black Diamond Equipment Neve Strap Crampons presenting a high risk of injuries.
Product image from the OPSS safety notice 
Check your product
Only products that match these details are covered. Have your pack in front of you.
3 identifiers listed for this notice.
Black Diamond Equipment Neve Strap Crampons (Green 2024 Version)
- Item or listing codeOn the box, the label, or the order page where you bought it.
- #400073
- BD4000733011ALL1
- Date codeOn the product, its label or its packaging.
- 01-2021, 05-2022, 07-2023, 01-2024, and SS1271
- Sold betweenCompare with your receipt or order date.
- January 2024 to May 2024
What to do now
Black Diamond Equipment Neve Strap Crampons (Green 2024 Version) has been reported because it could hurt the person using it.
- Put it out of use now.
- Check whether the notice offers a repair or replacement part before you discard it.
- Contact Black Diamond Equipment or the shop you bought it from to arrange the remedy set out in the notice.
- If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.
Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
Refunds, repairs and replacements
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought.
If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
From the official notice
Published by the Office for Product Safety and Standards (2405-0119). Quoted as issued.
Summary
Product Recall for Black Diamond Equipment Neve Strap Crampons presenting a high risk of injuries.
The risk
The product presents a high risk of injuries as the screws which connect the plastic heel cup to the aluminium heel unit of the Neve Strap Crampon can loosen. This could result in the heel cup detaching from the crampon, posing a fall or injuries hazard.
The product does not meet the requirements of the Regulation (EU) 2016/425 on Personal Protective Equipment or the Personal Protective Equipment (Enforcement) Regulations 2018.
Action taken
Recall of the product from end users.
Advice to consumers
The product has been recalled from end users.
For further information, please access the Black Diamond Equipment recall page at the following link: https://www.blackdiamondequipment.com/en_EU/content/neve-strap-recall/
Additional information
PSD number: 2405-0119
Notified by: Office for Product Safety and Standards
Product description
Green aluminium crampons for snow travelling.
Open the OPSS notice
Questions
Why has Black Diamond Equipment Neve Strap Crampons (Green 2024 Version) been recalled?
Black Diamond Equipment Neve Strap Crampons (Green 2024 Version) has been reported because it could hurt the person using it. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
How do I know if my product is affected?
Compare the item or listing code, date code and sold between on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Put it out of use now. Check whether the notice offers a repair or replacement part before you discard it.
Can I get a refund or a repair?
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought. If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
